Key Attendee Success Associate - Mandarin

WEB SUMMIT SERVICES LIMITED; Rathmines South; Hybrid; EUR 40,000 - 65,000; Full time

Job summary

WEB SUMMIT SERVICES LIMITED, based in Ireland, seeks an experienced professional to drive partner activations for global events. You will work closely with speakers, media and investor teams to secure attendees and ensure seamless partner experiences.

As a native Mandarin speaker with strong client management skills, you will coordinate with multiple departments, leverage Salesforce when possible, and travel internationally to on-site activations.

Qualifications

• Mandarin native speaker required.
• Excellent client management and attention to detail.
• Experience with CRM tools; Salesforce is a plus.
• Ability to coordinate with multiple departments and partners.

Responsibilities

• Work with speakers, media and investors acquisitions teams to secure attendees for events.
• Act as internal point-of-contact to improve processes and partner experiences.
• Collaborate across production, design, collateral and app solutions.
• Travel globally to international events for on-site activation execution.
• Provide actionable feedback to partners to optimize results.

Skills

Mandarin proficiency

Client management

Cross-team collaboration

Travel readiness

Tools

Salesforce

Job description

WEB SUMMIT SERVICES LIMITED

Ref: #JOB-2472939

WEB SUMMIT LIMITED, Tramway House, 32 Dartry Road, Dublin 6, D06 XT86

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Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

What you will achieve You’ll work on a team building long-term relationships with some of the biggest and fastest growing companies in the world. You’ll be working closely with the speakers, media and investors acquisitions teams, which are responsible for acquiring key attendees for our events. You’ll act as an internal point-of-contact, suggesting improvements to processes and workflows that result in exceptional exhibitor and partner product/experience. You’ll participate in cross-team communication and collaboration, integrating production, design, collateral, and app solutions. You’ll travel the globe to our international events to ensure the on the ground execution of your partner activations. You’ll provide event feedback to your most important partners, highlighting what worked well, what can work better and how. You’ll develop an in-depth knowledge of technology and understand how industries are being disrupted by it and utilise opportunities to the benefit of your audience.

Skills Native Mandarin speaker Excellent client management skills and attention to detail is a prerequisite. Ability to engage with other departments and specialist functions at Web Summit to manage consistent execution of client strategies across our events. Exposure to sales or commercial experience is beneficial, with an eye toward driving retention and partnership expansion. Ability to adapt to changing needs and take up new tasks with little supervision. Experience with CRM tools, Salesforce in particular is an advantage. Passion for technology and events, and a genuine willingness to improve your knowledge.

• This vacancy is suitable for Remote/Blended working
• Sector: arts, entertainment and recreation

Career Level

• Experienced [Non-Managerial]