Spanish Mid-Market Account Manager - Flexible Work Options

Trustpilot; Dublin; On-site; EUR 80,000 - 120,000; Full time

Benefits offered by this job

Flexible working options

Bonus

25 days holiday + 5 days after 1 year

Volunteer days

Learning & development via Trustpilot/

Health package and pension

Headspace access

Parental leave

Job summary

Trustpilot is seeking an Account Manager for the Spanish Mid-Market, based at our Copenhagen HQ. You will own a Spanish customer portfolio, drive retention and growth, and act as a trusted advisor to ensure customers derive maximum value from our SaaS products.

You’ll coordinate with Sales, Support and Product teams to expand usage, renew contracts and pursueUpsell opportunities while maintaining a high renewal rate and customer satisfaction. Fluency in Spanish and strong English are required.

Qualifications

• Native-level in Spanish and proficient in English.
• 3+ years of Sales/Account Management/Customer Success experience.
• Proven track record in SaaS or Tech sales with quota attainment.
• Experience managing a portfolio of accounts with renewal focus.
• B2B sales or account management with subscription models.

Responsibilities

• Own a portfolio of Spanish-market customers; be the primary contact.
• Analyze market trends and customer behavior to identify growth.
• Build relationships to ensure satisfaction, adoption and renewals.
• Develop tailored strategies to enhance value delivery for Spain.
• Drive renewals, reduce churn and pursue upsell opportunities.
• Coordinate with internal teams to ensure client success.

Skills

Native Spanish

English proficiency

SaaS sales

Account management

Job description

Trustpilot is seeking an Account Manager for the Spanish Mid-Market, based at our Copenhagen HQ. You will own a Spanish customer portfolio, drive retention and growth, and act as a trusted advisor to ensure customers derive maximum value from our SaaS products.

You’ll coordinate with Sales, Support and Product teams to expand usage, renew contracts and pursueUpsell opportunities while maintaining a high renewal rate and customer satisfaction. Fluency in Spanish and strong English are required.