Service Operations & Reporting Specialist

EPS Group; Mallow; Sur place; EUR 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Laptop provided

Work mobile phone provided

Career development opportunities

Collaborative work environment

Résumé du poste

EPS Group is seeking a Service Operations Specialist to provide advanced operational, administrative, and systems support to the Cork/Kerry Service & Repairs team. You will own reporting systems, drive process improvements, document control, and maintain databases to support service delivery.

The role focuses on planning, scheduling, proposal preparation, and quality/compliance across multiple workstreams. A strong background in ERP systems and Power BI is essential.

Qualifications

• Third level qualification in Business, IT, Engineering Administration or related discipline.
• Minimum 5 years' experience in administrative, operational support, service coordination, quality, or systems support.
• Experience in engineering, manufacturing, utilities, construction, or service environments.
• Experience supporting multi-disciplinary operational teams.

Responsabilités

• Support planning, scheduling, and administration of service activities.
• Coordinate maintenance programmes and monitor progress in the system.
• Prepare quotations, service proposals, and documentation for customer works.
• Develop and maintain reports, dashboards, and performance metrics.

Connaissances

MS Office

ERP systems

Power BI

Data management

Reporting

Maximo

ISO Quality Management

Formation

Bachelor's degree or higher

Outils

Maximo

Power BI

Description du poste

EPS Group is seeking a Service Operations Specialist to provide advanced operational, administrative, and systems support to the Cork/Kerry Service & Repairs team. You will own reporting systems, drive process improvements, document control, and maintain databases to support service delivery.

The role focuses on planning, scheduling, proposal preparation, and quality/compliance across multiple workstreams. A strong background in ERP systems and Power BI is essential.