Onsite Service & Repairs Operations Administrator

EPS Group; Mallow; On-site; EUR 28,000 - 36,000; Full time

Job summary

EPS Group seeks an Service/Repairs Operations Administrator in Mallow, Co Cork, to provide comprehensive administrative support to the Cork/Kerry service operations team and to assist field teams, management, suppliers, and customers.

Reporting to the Service & Repairs Manager, the role covers ordering materials, processing work reports, managing requisitions, creating work orders, and supporting invoicing and documentation.

Qualifications

• Excellent organisational and time-management skills.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and priorities effectively.
• Customer-focused approach and professional demeanor.

Responsibilities

• Assist in the administration and coordination of the Cork/Kerry Uisce Éireann support function within the EPS Service & Repairs division.
• Review and process service work reports.
• Raise and manage requisitions and purchase requests.
• Order materials and liaise with suppliers to ensure timely delivery supporting our co-ordinators.
• Create and maintain work orders and associated tasks within company systems.
• Monitor and update the status of service contracts and scheduled works.
• Track deliveries to ensure materials arrive on time and meet requirements.
• Provide reception cover when required, including handling telephone and visitor enquiries.
• Support the invoicing process and complete when required.
• Maintain accurate records and documentation.
• Work in co-ordination with other administrative staff to ensure coverage across the department.
• Provide general administrative support to management and operational teams as required.
• Undertake other relevant administrative duties consistent with the role.

Skills

Organisational skills

Communication skills

Multitasking

Customer service

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

EPS Group seeks an Service/Repairs Operations Administrator in Mallow, Co Cork, to provide comprehensive administrative support to the Cork/Kerry service operations team and to assist field teams, management, suppliers, and customers.

Reporting to the Service & Repairs Manager, the role covers ordering materials, processing work reports, managing requisitions, creating work orders, and supporting invoicing and documentation.