Administrator - Service and Repairs Department

EPS Group; Ballyhaunis; On-site; EUR 28,000 - 38,000; Full time

Job summary

EPS Group in Ballyhaunis, Mayo is seeking an Administrator to support our Service & Repair Department. You will coordinate and administer work orders, purchase orders, invoicing, and communications with customers and suppliers using our ERP system.

The successful candidate will be highly organised, able to manage multiple priorities in a fast-paced environment, and provide essential support to service crews, engineers, and technicians across the branch. The role is permanent and on-site.

Qualifications

• Experience in administration, service coordination, or operations support.
• Strong ERP and Microsoft Office skills.
• Excellent organisational and communication abilities.

Responsibilities

• Create and manage work orders through the company ERP system.
• Schedule and allocate work tasks to service crews and technicians.
• Monitor progress of service and repair activities and update records accordingly.
• Maintain accurate service documentation and customer records.
• Create purchase requisitions and issue purchase order numbers.
• Manage customer invoicing processes.
• Verify service reports and purchase information for billing purposes.
• Assist with invoice queries and support timely payment processes.
• Maintain accurate financial and operational records.
• Work efficiently with the service and repair team covering colleagues roles during annual leave.

Skills

Administration

Service coordination

Operations support

Microsoft Office

Tools

ERP software

Microsoft Excel

Job description

Administrator - Service and Repairs Department

EPS Group

Location: On site / Pollnacroaghy, Ballyhaunis, Co. Mayo, Ireland
job type: Permanent / Full-time
Sector and subsector: Business Support | Administration
Salary: Competitive salary

EPS is seeking a highly organised and proactive Administrator to support our Service & Repair Department in our Ballyhaunis branch. The successful candidate will play a key role in the administration and coordination of our water treatment and wastewater treatment service operations.

This position involves managing work orders, purchase orders, invoicing activities, customer and supplier communications, and supporting service crews, engineers, and technicians through our ERP system. The role requires excellent organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Roles and responsibilities

• Create and manage work orders through the company ERP system.
• Schedule and allocate work tasks to service crews and technicians.
• Monitor progress of service and repair activities and update records accordingly.
• Maintain accurate service documentation and customer records.
• Create purchase requisitions and issue purchase order numbers.
• Manage customer invoicing processes.
• Verify service reports and purchase information for billing purposes.
• Assist with invoice queries and support timely payment processes.
• Maintain accurate financial and operational records.
• Work efficiently with the service and repair team covering colleagues roles during annual leave.

Skills

• Experience in administration, service coordination, or operations support.
• Strong ERP and Microsoft Office skills.
• Excellent organisational and communication abilities.

We welcome speculative applications from individuals of all levels.

If you have any questions about this role or would like further information, please contact our recruiting team by emailing [e-mail].

Equal Opportunity Statement - EPS Group is an equal opportunities employer.

Company Profile

Since 1968, we have grown from a modest electrical and pumping services business and developed into an innovative, internationally exporting product and service provider, now focused upon the water, wastewater and clean technology sectors, operating across the Republic of Ireland, the UK and Northern Europe.

We are an international water infrastructure specialist, one of the few genuine end-to-end service providers in the global water sector, providing large scale employment, bringing market leading and ground breaking technologies to Ireland and working to improve the country's water infrastructure.

Our vision is to be the best and most rewarding place to work for our teams, to be our customer’s outstanding partner of choice and we are committed to being a Net Zero, sustainable business.