Administrative Support Specialist - Customer Service & Reporting

ESB; Tuam; Híbrido; EUR 33.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Generous Pension

Descripción de la vacante

ESB in Tuam, Co. Galway, is seeking a candidate for a hybrid role that develops customer service skills and IT proficiency across SAP, Excel, and Word. The successful applicant will work within ESB Networks, supporting multiple units nationwide.

The position emphasizes flexible collaboration, strict adherence to guidelines, and a commitment to accuracy while serving diverse Network customers. Training will occur in-office before hybrid arrangements.

Formación

• Third-level qualification or equivalent relevant work experience.
• Working knowledge of and proficiency in IT systems such as SAP, SAP ISU, FMIS, and PHR.
• Strong communication skills with a clear customer focus.
• Ability to work to tight deadlines while maintaining a high level of accuracy and attention to detail.
• Flexible approach to work.
• Strong team-working ability.
• Financial awareness, including monitoring planned vs. actual costs, data management, and job closure.
• Full clean driving licence.

Responsabilidades

• Work in accordance with agreed guidelines, policies and procedures.
• Providing excellent customer service to all Networks customers.
• Work as part of a multi-functional team and support all units nationally.
• Share knowledge and skills openly with other members of the team.
• Reporting – Support the efficient running of the Business by providing reports.
• Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self.
• Providing clerical/project support to Network Supervisors, Project Leaders, and Managers.
• Demonstrate flexibility and adaptability to change.
• Working as part of a flexible team, the successful candidate will be involved with all aspects of the above work.

Conocimientos

Strong communication

Customer service

Teamworking

Attention to detail

Flexibility

Financial awareness

Office IT tools

Educación

Third-level qualification or equivalent

Herramientas

SAP

SAP ISU

FMIS

PHR

Excel

Word

Descripción del empleo

ESB in Tuam, Co. Galway, is seeking a candidate for a hybrid role that develops customer service skills and IT proficiency across SAP, Excel, and Word. The successful applicant will work within ESB Networks, supporting multiple units nationwide.

The position emphasizes flexible collaboration, strict adherence to guidelines, and a commitment to accuracy while serving diverse Network customers. Training will occur in-office before hybrid arrangements.