Service and Repairs - Administrator

Hollybank Trustees Ltd; Mallow; On-site; EUR 28,000 - 36,000; Full time

Job summary

EPS Group seeks an Service/Repairs Operations Administrator in Mallow, Co Cork, to provide comprehensive administrative support to the Cork/Kerry service operations team and to assist field teams, management, suppliers, and customers.

Reporting to the Service & Repairs Manager, the role covers ordering materials, processing work reports, managing requisitions, creating work orders, and supporting invoicing and documentation.

Qualifications

• Excellent organisational and time-management skills.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and priorities effectively.
• Customer-focused approach and professional demeanor.

Responsibilities

• Assist in the administration and coordination of the Cork/Kerry Uisce Éireann support function within the EPS Service & Repairs division.
• Review and process service work reports.
• Raise and manage requisitions and purchase requests.
• Order materials and liaise with suppliers to ensure timely delivery supporting our co-ordinators.
• Create and maintain work orders and associated tasks within company systems.
• Monitor and update the status of service contracts and scheduled works.
• Track deliveries to ensure materials arrive on time and meet requirements.
• Provide reception cover when required, including handling telephone and visitor enquiries.
• Support the invoicing process and complete when required.
• Maintain accurate records and documentation.
• Work in co-ordination with other administrative staff to ensure coverage across the department.
• Provide general administrative support to management and operational teams as required.
• Undertake other relevant administrative duties consistent with the role.

Skills

Organisational skills

Communication skills

Multitasking

Customer service

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Location: On site / Mallow, Co. Cork, Ireland
job type: Permanent / Full-time
Sector and subsector: Office Support | Office Administration
Salary: Competitive salary

Job Title: Service/Repairs Operations Administrator, EPS

Reporting to: Service & Repairs Manager

Location: Mallow, Co Cork

Role Purpose:

The Administrative Support Coordinator will provide comprehensive administrative support to the Cork/Kerry service operations team. The successful candidate will work closely with other administrative staff to ensure the smooth delivery of day-to-day operational activities, supporting field teams, management, suppliers, and customers.

Key Responsibilities:

• Assist in the administration and coordination of the Cork/Kerry Uisce Éireann support function within the EPS Service & Repairs division.
• Review and process service work reports.
• Raise and manage requisitions and purchase requests.
• Order materials and liaise with suppliers to ensure timely delivery supporting our co-ordinators.
• Create and maintain work orders and associated tasks within company systems.
• Monitor and update the status of service contracts and scheduled works.
• Track deliveries to ensure materials arrive on time and meet requirements.
• Provide reception cover when required, including handling telephone and visitor enquiries.
• Support the invoicing process and complete when required.
• Maintain accurate records and documentation.
• Work in co-ordination with other administrative staff to ensure coverage across the department.
• Provide general administrative support to management and operational teams as required.
• Undertake other relevant administrative duties consistent with the role.
• Proficient in Microsoft Office applications, particularly:
• Microsoft Word
• Microsoft Excel
• Microsoft Teams
• Excellent organisational and time-management skills.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and priorities effectively.
• High attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Flexible and adaptable with the ability to respond quickly to changing business requirements.
• Positive and professional attitude with a strong customer service focus.
• A proactive "can-do" approach to work.

We welcome speculative applications from individuals of all levels.

If you have any questions about this role or would like further information, please contact our recruiting team by emailing [e-mail].

Equal Opportunity Statement - EPS Group is an equal opportunities employer.

Company Profile

Since 1968, we have grown from a modest electrical and pumping services business and developed into an innovative, internationally exporting product and service provider, now focused upon the water, wastewater and clean technology sectors, operating across the Republic of Ireland, the UK and Northern Europe.

We are an international water infrastructure specialist, one of the few genuine end-to-end service providers in the global water sector, providing large scale employment, bringing market leading and ground breaking technologies to Ireland and working to improve the country's water infrastructure.

Our vision is to be the best and most rewarding place to work for our teams, to be our customer's outstanding partner of choice and we are committed to being a Net Zero, sustainable business.