Service & Maintenance Growth Leader – Leinster Operations

EPS GROUP INC.; Naas; Presencial; EUR 65.000 - 90.000; Jornada completa

Descripción de la vacante

EPS Group in Naas, Co. Kildare, Ireland, is seeking an experienced Service Manager to lead the Service & Maintenance Department across Leinster.

You will drive service delivery, oversee budgets, and manage key customer relationships while maintaining safety and quality standards. The role focuses on people leadership, commercial performance and continuous improvement to enhance profitability and customer satisfaction.

Formación

• Experience in a Service Manager, Operations Manager or similar leadership role.
• Proven ability to lead and develop service teams.
• Strong commercial awareness, including quotations, job costing and budget management.
• Excellent communication, organisational and customer relationship skills.
• Strong problem-solving abilities and a continuous improvement mindset.
• Proficiency in Microsoft Office and business management systems.
• Experience within water, wastewater, utilities or environmental services sectors.
• Technical or operational exposure in engineering, maintenance or service environments is advantageous.

Responsabilidades

• Lead and develop a service team, fostering a culture of accountability, customer focus and continuous improvement.
• Manage key customer relationships and identify opportunities to grow service revenues and strengthen long-term partnerships.
• Drive departmental performance through effective management of budgets, quotations, job costing, invoicing and financial reporting.
• Develop and implement strategies to improve profitability, efficiency and customer satisfaction.
• Work closely with senior management to support business planning and growth initiatives.
• Oversee scheduling, resource allocation and service delivery activities.
• Ensure service jobs, repairs and callouts are completed safely and efficiently.
• Monitor KPIs and operational performance.
• Ensure compliance with health and safety, quality and company standards.

Conocimientos

Leadership

Commercial awareness

Communication

Customer relationships

Problem solving

ERP systems

Service management systems

People leadership

Herramientas

ERP systems

Office software

Descripción del empleo

EPS Group in Naas, Co. Kildare, Ireland, is seeking an experienced Service Manager to lead the Service & Maintenance Department across Leinster.

You will drive service delivery, oversee budgets, and manage key customer relationships while maintaining safety and quality standards. The role focuses on people leadership, commercial performance and continuous improvement to enhance profitability and customer satisfaction.