Senior Technical Account Manager - Cloud & AVD Solutions

nerdio-careers; Ireland; On-site; EUR 85,000 - 135,000; Full time

Benefits offered by this job

Competitive Base + Incentive Plan

Stock Options

Health and Welfare Plans

Life and Disability Plans

Retirement Plan

Unlimited Flexible Paid Time Off

Collaborative Team Culture

Job summary

Nerdio is seeking a Senior Technical Account Manager to own post-sale technical relationships for Enterprise accounts, driving product adoption, environment health, and value realization in partnership with Customer Success.

This senior individual-contributor role covers onboarding, ongoing technical advisory, risk management, and cross-functional coordination across IT ops, finance, and engineering to maximize customer outcomes and renewals.

Qualifications

• Experience in account management, consulting, or professional services.
• Strong technical background in cloud computing and IT environments.
• Experience deploying and optimizing VDI environments (AVD preferred).

Responsibilities

• Lead onboarding sessions and define success criteria with customers.
• Own technical delivery during onboarding: deploy AVD and Windows 365.
• Maintain ongoing technical relationships across IT, finance and operations.
• Provide advocacy and guidance to maximize Nerdio value.
• Coordinate trainings and check-ins with customers.
• Conduct technical value reviews to optimize Azure costs.

Skills

Account management

5-8 years

Cloud computing

VDI experience

Stakeholder mgmt

Technical advisory

Delivery track record

Education

Bachelor's degree or higher

Tools

Azure

Nerdio Manager

Job description

Nerdio is seeking a Senior Technical Account Manager to own post-sale technical relationships for Enterprise accounts, driving product adoption, environment health, and value realization in partnership with Customer Success.

This senior individual-contributor role covers onboarding, ongoing technical advisory, risk management, and cross-functional coordination across IT ops, finance, and engineering to maximize customer outcomes and renewals.