Senior Technical Account Manager — Remote Strategic Partner

Lever, Inc.; Ireland; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Remote work

Equity potential

Market-competitive benefits

Salary transparency

Job summary

Lever, Inc. partner company seeks a Senior Technical Account Manager based in Ireland. You will drive adoption and long-term value for strategic technology accounts, acting as a trusted technical partner to implement solutions, resolve challenges, and expand platform usage.

The role spans technical leadership, account management, and executive-level communication, with a remote-friendly setup. You will collaborate with Sales, Product, Engineering, Marketing, and Support to resolve issues,

Qualifications

• 5+ years in a customer-facing technology role (TAM, AM, PM or similar).
• Ability to translate technical topics into business outcomes.
• Familiarity with modern dev workflows and CI/CD environments.
• Understanding of web application security concepts (OWASP Top 10).
• Interest or background in DevSecOps or security disciplines.

Responsibilities

• Manage a portfolio of strategic customers with technical stakeholders and executives.
• Conduct regular check-ins to gauge adoption, success and evolving needs.
• Develop personalized success plans to increase adoption and value.
• Collaborate with Sales for executive business reviews.
• Work with Product to advocate roadmap improvements and feature requests.
• Translate customer feedback into product guidance and best practices.
• Escalate urgent issues and mitigate churn risk.
• Contribute to product documentation and customer resources.

Skills

Customer-facing role

Executive communication

Strategic planning

DevSecOps interest

Security concepts

Education

Bachelor’s in Engineering/CS or equivalent

Tools

Git

GitHub

GitLab

CircleCI

Jenkins

Buildkite

Job description

Lever, Inc. partner company seeks a Senior Technical Account Manager based in Ireland. You will drive adoption and long-term value for strategic technology accounts, acting as a trusted technical partner to implement solutions, resolve challenges, and expand platform usage.

The role spans technical leadership, account management, and executive-level communication, with a remote-friendly setup. You will collaborate with Sales, Product, Engineering, Marketing, and Support to resolve issues,