Senior Service Advisor — Auto Service & Customer Excellence

Colton Motors; Tullamore; Vor Ort; EUR 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Training & development

21 days annual leave

Free parking

Bike to Work

Savings schemes

Employee Assistance Programme

Zusammenfassung

Colton Motors in Tullamore is seeking a Senior Service Advisor to lead customer service for vehicle servicing and repairs. You will coordinate between workshop, parts, and customers to keep operations smooth and ensure timely updates.

The role requires 2+ years as a Service Advisor in the motor industry, strong communication, organisation, and problem-solving skills, and a full, clean driving licence. Competitive salary with ongoing training and benefits awaits.

Qualifikationen

• 2+ years’ experience as a Service Advisor in the motor industry.
• Strong communication, organisation, and problem-solving skills.
• Experience with Drive / Kerridge and Auto VHC is a plus.
• Full, clean driving licence.

Aufgaben

• Be the main point of contact for customers needing vehicle servicing or repairs
• Coordinate between workshop, parts, and customers to ensure smooth operations
• Provide clear, accurate service estimates and updates
• Maintain high standards in customer care, documentation, and warranty processes

Kenntnisse

Service advisory

Communication

Organisation

Problem solving

Drive/Kerridge

Auto VHC

Driving licence

Tools

Drive/Kerridge

Auto VHC

Jobbeschreibung

Colton Motors in Tullamore is seeking a Senior Service Advisor to lead customer service for vehicle servicing and repairs. You will coordinate between workshop, parts, and customers to keep operations smooth and ensure timely updates.

The role requires 2+ years as a Service Advisor in the motor industry, strong communication, organisation, and problem-solving skills, and a full, clean driving licence. Competitive salary with ongoing training and benefits awaits.