Senior Service Advisor — Auto Service & Customer Excellence

Colton Motors; Tullamore; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Training & development

21 days annual leave

Free parking

Bike to Work

Savings schemes

Employee Assistance Programme

Job summary

Colton Motors in Tullamore is seeking a Senior Service Advisor to lead customer service for vehicle servicing and repairs. You will coordinate between workshop, parts, and customers to keep operations smooth and ensure timely updates.

The role requires 2+ years as a Service Advisor in the motor industry, strong communication, organisation, and problem-solving skills, and a full, clean driving licence. Competitive salary with ongoing training and benefits awaits.

Qualifications

• 2+ years’ experience as a Service Advisor in the motor industry.
• Strong communication, organisation, and problem-solving skills.
• Experience with Drive / Kerridge and Auto VHC is a plus.
• Full, clean driving licence.

Responsibilities

• Be the main point of contact for customers needing vehicle servicing or repairs
• Coordinate between workshop, parts, and customers to ensure smooth operations
• Provide clear, accurate service estimates and updates
• Maintain high standards in customer care, documentation, and warranty processes

Skills

Service advisory

Communication

Organisation

Problem solving

Drive/Kerridge

Auto VHC

Driving licence

Tools

Drive/Kerridge

Auto VHC

Job description

Colton Motors in Tullamore is seeking a Senior Service Advisor to lead customer service for vehicle servicing and repairs. You will coordinate between workshop, parts, and customers to keep operations smooth and ensure timely updates.

The role requires 2+ years as a Service Advisor in the motor industry, strong communication, organisation, and problem-solving skills, and a full, clean driving licence. Competitive salary with ongoing training and benefits awaits.