Senior Sales Administration Team Lead

Spirit Motor Group; Dublin; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

22 days annual leave

Contributory pension

Benekit discounts

Employee Assistance Programme

Job summary

Spirit Motor Group in Dublin is seeking a Senior Sales Administration Team Lead to drive the sales administration function across premium brands. The role is based in Sandyford, Dublin, and encompasses overseeing documentation and processes within Sales, Finance and After Sales.

You will lead a fast-paced team, ensure documentation accuracy, coordinate with Sales, Finance and After Sales, and drive process improvements while maintaining high customer service levels.

Qualifications

• Minimum 5–8 years progressive experience in motor industry.
• Experience supervising or leading a team.
• Strong written and verbal communication skills.
• Proficiency with MS Office and dealer systems.
• Knowledge of CRM or Dealer Management Systems is an advantage.

Responsibilities

• Lead Sales Administration and coordinate the team.
• Ensure accuracy of sales documentation and compliance.
• Collaborate with Sales, Finance and After Sales daily.
• Manage import documentation and invoicing processes.
• Support reporting and continuous improvement initiatives.
• Coordinate with external stakeholders and customers as needed.

Skills

Leadership

Team management

Stakeholder coordination

CRM/Dealer systems

Data reporting

Communication

Organised / multi-tasking

Problem-solving

Tools

Keyloop

Kerridge

DMS knowledge

MS Office

Job description

Spirit Motor Group, one of Ireland’s largest retail automotive groups is seeking a full-time Senior Sales Administration Team Lead to join our dynamic retail dealership team in Sandyford, Dublin.The role supports a range of premium brands including Jaguar, Land Rover, Range Rover, Volvo and Polestar.

Role Purpose

The Senior Sales Administration Team Lead is responsible for leading the Sales Administration function, ensuring all operational, administrative, and compliance processes run smoothly across the sales cycle. The role provides structured leadership to the sales, oversees the accuracy and flow of sales documentation, and acts as a key coordination point between Sales, Finance and after sales across each franchise.

This position is central to maintaining a strong market reputation through high-quality administration, responsive customer support, and reliable process execution.

Key Responsibilities

1. Leadership & Team Management

• Lead, support, and coordinate the Sales Administration.
• Allocate workload, monitor performance, and ensure deadlines and service standards are met.
• Provide coaching, guidance, and problem-solving support to team members.
• Promote a collaborative, high-performance culture within the department.
• Process purchase invoices from importers using the Keyloop Dealer Management System.
• Process new and used vehicle order forms, invoices, and related documentation
• Maintain accurate vehicle transaction records and customer details.
• Collaborate daily with sales and finance teams to ensure seamless order progression.
• Assist in resolving administration queries relating to vehicle sales transactions.
• Support customer‑facing teams by ensuring documentation accuracy and timely updates.

4. Grants, Discounts & Compliance Administration

• Administer manufacturer discounts, including applications, approvals, and documentation.
• Manage SEAI grant applications for electric vehicles, ensuring timely submission and compliance.
• Set up and administer vehicle warranty registrations.

5. Importer & External Stakeholder Coordination

• Liaise with importers regarding vehicle payments, documentation, and reconciliation.
• Ensure all required documentation is complete, accurate, and compliant with importer and manufacturer standards.

6. Data Integrity, Reporting & Process Improvement

• Maintain high standards of data accuracy across the dealer management system (DMS) and other internal IT platforms.
• Support weekly reporting and monitoring requirements for sales, finance, and operational teams.
• Identify process gaps and contribute to continuous improvement initiatives within the sales administration workflow.

Required Skills, Knowledge & Experience

• Minimum 5–8 years of progressive experience with at least 2–3 years supervising or leading a team in a fast‑paced motor industry environment.
• Experience managing people or workloads.
• Strong written and verbal communication skills with colleagues and customers.
• Highly organised, with the ability to multi‑task and manage competing priorities.
• Proficiency with Microsoft Office and aptitude for learning new systems.
• Knowledge of CRM or Dealer Management Systems (e.g., Kerridge, Keyloop) is an advantage.
• Ability to work effectively in a high‑energy environment and meet deadlines.
• Knowledge of the motor trade is beneficial.
• Leadership & team coordination
• Problem-solving and decision‑making
• Process ownership & continuous improvement
• Customer‑centric mindset
• Ability to work under pressure

Reward Package

• 22 days paid annual leave
• Contributory pension plan
• Access to Benekit (discounts, learning, wellness)
• Employee Assistance Programme

Spirit Motor Group is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are treated with respect and have the opportunity to succeed.