Senior Pre-Sales Tech Architect – SMB (Remote)

Salesforce, Inc.; Dublin; Hybrid; EUR 120,000 - 160,000; Full time

Job summary

Salesforce is seeking a Pre-Sales Lead Technical Architect for SMB in Ireland, based in Dublin with office-flexible work. The role focuses on leading technical pre-sales engagements, shaping solutions, and driving POCs with SMB customers across EMEA.

The ideal candidate has 5+ years in system architecture or pre-sales, strong collaboration with sales teams, and deep knowledge of enterprise software, security, and architecture. Travel occasionally may be required.

Qualifications

• Minimum 5 years working experience in a system architect, solution engineering role or a technical architect role or over 4 years experience in an SME/SMB or tech start up operations, consulting, implementation management, pre sales or solution engineering role
• Ability to understand business & IT department requirements, translating those business needs into a compelling solution, and presenting your recommendations to executive, technical, and business audiences.
• Strong oral, written, presentation, and interpersonal communication and relationship skills.

Responsibilities

• Work with EMEA SMB customers in close collaboration with our sales and solution engineering teams, to solve a wide variety of technical challenges using the whole portfolio of Salesforce solutions.
• Develop relationships, and act as a trusted advisor to CIO/CTO/CISO and their teams, as they integrate Salesforce into their technology strategy, guiding them towards long-term success.
• Understand customer’s needs and establish Salesforce’s product as the best solution that addresses the technical and business requirements.
• Present Salesforce technology infrastructure, including demonstrating deep familiarity with platform capabilities, hosting infrastructure, security and integration capabilities.
• Conduct architecture and technical workshops, providing actionable technical recommendations that are aligned with the client’s business objectives.
• Handle customer technical due diligence and risk management processes.
• Partner with pre-sales teams to lead technical POCs, translating customer requirements into working demonstrations that validate solution feasibility and drive deal progression.
• Translate business requirements into solution architectures and roadmaps that best leverage the Salesforce platform and products with a successful implementation and adoption in mind.
• Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position.
• Lead our SMB Technical Architect Community to enable less technical solutions colleagues and act as a multiplier.
• Work closely with a variety of stakeholders e.g. alliances, sales programs, product & product marketing, etc. to develop and execute internal and external programs and initiatives.
• Attain quarterly and annual objectives assigned by management.
• Mentor, teach and guide more junior and less technical team members within the ESMB Solution Engineering organisation but also the Account Executive teams.

Job description

Salesforce is seeking a Pre-Sales Lead Technical Architect for SMB in Ireland, based in Dublin with office-flexible work. The role focuses on leading technical pre-sales engagements, shaping solutions, and driving POCs with SMB customers across EMEA.

The ideal candidate has 5+ years in system architecture or pre-sales, strong collaboration with sales teams, and deep knowledge of enterprise software, security, and architecture. Travel occasionally may be required.