SaaS Sales Program Manager (Hybrid Dublin)

MarketStar; Dublin; Hybrid; EUR 63,000 - 77,000; Full time

Benefits offered by this job

Health cover from day one

Training & career development

Education reimbursement

Birthday leave

Mental health support

Bike To Work Scheme

Awards and tenure recognition

Job summary

MarketStar is seeking a Program Manager to lead a sales team for our Mailchimp client, an industry leader in SaaS email marketing. The role focuses on building strong client relationships, developing strategic sales plans, and delivering regular performance reviews to senior management.

Location is hybrid in Leopardstown, Dublin 18. You will manage targets, incentives, and forecasts while coaching a team to achieve quota and growth in a dynamic tech environment.

Qualifications

• 5 years of experience in a sales environment; experience in SaaS or tech sales preferred
• 3 years of direct leadership experience of individual contributors and/or leaders
• Experience managing client or stakeholder-based relationships
• Track record of goal attainment in a sales role or as a sales leader; experience with hybrid teams a plus
• Experience utilizing and interpreting data and reporting in a sales environment to drive performance
• Proficient understanding of technology tools including CRM and sales acceleration platforms
• Demonstrated ability to communicate professionally to a team, senior leadership, and internal resources
• History of developing and presenting business reviews in a live or virtual setting
• Demonstrated success in following, teaching, and coaching a sales process to improve the performance of others
• Understanding of project management fundamentals including time management, organizational skills, and holding others to achieving project milestones
• Aptitude for managing budgets associated with P&L and related business expenses
• Growth mindset for developing professional & personal aptitude and expertise

Responsibilities

• Manage client relationships and day-to-day engagement as the main point of contact for client stakeholders
• Identify and provide clear program objectives focused on sales and operational solutions to key internal and external stakeholders across the business
• Manage program targets, commissions and incentive plans, aligned to client and business expectations
• Develop and deliver business reviews, typically weekly and quarterly, across multiple levels of client stakeholders including the C-Suite
• Oversee sales team performance by driving quota attainment including metric attainment, quota management, forecasting, and data trend analysis
• Develop and coach a team of employees and / or leaders through daily performance management, training, and development plans focused on obtaining program objectives
• Be a strong leader focused on knowing your people, understanding their “why” and motivating them to drive personal success
• Deliver on critical timelines and deliverables associated with strategic planning and performance management of the program
• Maintain staffing optimization through deliberate hiring practices, employee retention, performance planning, and disciplinary action
• Collaborate frequently within the MarketStar ecosystem including your Director and VP, Business Intelligence, Talent Solutions, Talent Acquisition, and MarketStar Foundation
• Identify strategic initiatives to grow and adapt the program to market conditions and client needs alongside your client contacts with a focus on increasing team size
• Appropriately manage personnel by applying employee policies, compliance, and local regulations

Skills

Sales leadership

SaaS sales

Stakeholder mgmt

Data analytics

CRM tools

Forecasting

Budget management

Communication

Tools

CRM

Job description

MarketStar is seeking a Program Manager to lead a sales team for our Mailchimp client, an industry leader in SaaS email marketing. The role focuses on building strong client relationships, developing strategic sales plans, and delivering regular performance reviews to senior management.

Location is hybrid in Leopardstown, Dublin 18. You will manage targets, incentives, and forecasts while coaching a team to achieve quota and growth in a dynamic tech environment.