Retail Storehouse Associate — Guest Experience

Diageo España SA; Dublin; Hybrid; EUR 27,000 - 37,000; Full time

Benefits offered by this job

Lunch allowance

Product allowance

Generous holiday allowance

Job summary

Guinness Storehouse is recruiting a Retail Storehouse Assistant to help create memorable guest experiences in our flagship store. You will deliver outstanding service, handle transactions accurately, and support a high-volume operation while maintaining visual merchandising standards.

Join a dynamic team and enjoy induction training, development opportunities, and a comprehensive benefits package as part of the Guinness Storehouse experience.

Qualifications

• A passion for delivering outstanding customer service and creating memorable guest experiences.
• Previous experience in retail, hospitality, tourism or another customer-facing environment.
• Excellent communication and interpersonal skills, with the ability to engage confidently with an international audience.
• Strong attention to detail and a commitment to maintaining high standards.
• A positive, collaborative attitude and the ability to thrive in a fast-paced environment.
• Excellent time management, organization and problem-solving skills.
• A commitment to health, safety and creating an inclusive environment for all visitors and colleagues.

Responsibilities

• Delivering exceptional customer service and creating memorable moments for visitors throughout their Storehouse journey.
• Acting as a knowledgeable ambassador for the Guinness brand and products.
• Processing sales transactions accurately and efficiently, maintaining excellent cash-handling standards and compliance with company procedures.
• Supporting operational excellence across guest-facing areas within a high-volume visitor environment.
• Replenishing stock, maintaining visual merchandising standards and supporting stock accuracy through regular stock management activities.
• Contributing to a positive, collaborative team culture focused on providing a world-class visitor experience.
• Participating in training and development opportunities to build expertise across different areas of the retail operation.

Skills

Customer service

Retail experience

Communication

Attention to detail

Team player

Interpersonal skills

Job description

Guinness Storehouse is recruiting a Retail Storehouse Assistant to help create memorable guest experiences in our flagship store. You will deliver outstanding service, handle transactions accurately, and support a high-volume operation while maintaining visual merchandising standards.

Join a dynamic team and enjoy induction training, development opportunities, and a comprehensive benefits package as part of the Guinness Storehouse experience.