People Operations Leader, Visitor Experience

Diageo; Dublin; On-site; EUR 75,000 - 110,000; Full time

Benefits offered by this job

Lunch allowance

Generous holiday entitlement

Pension and bonus opportunities

Wellbeing activities

Job summary

Diageo's Guinness Storehouse in Dublin hosts a People Operations Manager role focused on workforce planning, coaching frontline leaders and overseeing recruitment within a premier visitor attraction.

The role emphasizes partnership with HR, L&D and operations to deliver consistent people processes, manage budgets and drive continuous improvement for an exceptional employee experience.

Qualifications

• Experience in People Operations, workforce planning or workforce management within a fast-paced operational environment.
• Strong people leadership skills, with experience coaching and developing managers and teams.
• Experience managing recruitment, agency partnerships and workforce planning.

Responsibilities

• Lead workforce planning, rostering and labour optimisation to support operational and seasonal demand.
• Coach and develop frontline leaders, building capability in people management, performance, wellbeing and employee relations.
• Oversee recruitment coordination, agency partnerships and workforce planning to ensure an engaged and high-performing team.
• Monitor labour budgets, workforce data and operational reporting to drive informed decision-making and continuous improvement.
• Partner with HR, Learning & Development and operational stakeholders to deliver consistent people processes and strengthen leadership capability.
• Drive continuous improvement across people operations, ensuring compliance, operational efficiency and an exceptional employee experience.

Skills

People Ops

Workforce planning

Leadership coaching

Recruitment management

Stakeholder management

Workday

Tools

Workday

Job description

Diageo's Guinness Storehouse in Dublin hosts a People Operations Manager role focused on workforce planning, coaching frontline leaders and overseeing recruitment within a premier visitor attraction.

The role emphasizes partnership with HR, L&D and operations to deliver consistent people processes, manage budgets and drive continuous improvement for an exceptional employee experience.