Retail Betting Assistant: Customer Experience & Store Ops

BoyleSports; Galway; Ibrido; EUR 21.000 - 25.000; Tempo pieno

Descrizione del lavoro

BoyleSports Portumna is seeking a Customer Service Assistant to provide an outstanding customer experience and support the Shop Manager in daily operations. You will handle bets, operate EPOS, and maintain high shop standards in a busy retail environment.

You will open and close the shop, manage cash procedures, and represent the brand while guiding customers through our multi‑channel journey. A friendly, reliable team player with numeracy and communication skills will thrive in this role.

Competenze

• Customer-focused approach and friendly demeanor.
• Trust and integrity essential in handling transactions.
• Flexibility to work 7 days a week as required.
• Attention to detail in all cash handling and procedures.
• Able to work independently and as part of a team.
• Interest in sporting events and ability to build rapport with customers.
• Ambition to progress within the company.
• Promote the BoyleSports brand and stay results-focused.
• Excellent communication skills with customers and colleagues.
• Problem-solving and creative thinking when serving customers.
• Be organized, reliable, and dependable.
• Proven ability to handle cash accurately.

Mansioni

• Assist the Shop Manager and Assistant Manager with day-to-day shop operations.
• Lead and guide shop operations in the absence of management, including opening/closing.
• Manage cash handling procedures.

Conoscenze

Customer service

Trust and integrity

Flexibility

Attention to detail

Team player

Sporting knowledge

Ambition

Brand promotion

Communication

Problem solving

Organization

Cash handling

Descrizione del lavoro

BoyleSports Portumna is seeking a Customer Service Assistant to provide an outstanding customer experience and support the Shop Manager in daily operations. You will handle bets, operate EPOS, and maintain high shop standards in a busy retail environment.

You will open and close the shop, manage cash procedures, and represent the brand while guiding customers through our multi‑channel journey. A friendly, reliable team player with numeracy and communication skills will thrive in this role.