Reservations Manager: Drive Revenue & Guest Experience

Noel Recruitment Incorporated Ltd.; Connacht; On-site; EUR 41,000 - 50,000; Full time

Benefits offered by this job

Career progression

Training programs

Dynamic work environment

Job summary

Noel Group (Ireland) is seeking a Reservations Manager in Roscommon to lead the reservations team and optimise room revenue. You will manage bookings, maintain accurate records, and collaborate with Front Office, Sales, and Revenue teams to deliver outstanding guest service from first contact.

The role focuses on effective reservation procedures, revenue growth strategies, and strong communication across departments in a dynamic hospitality environment.

Qualifications

• Experience in hospitality reservations management; familiar with hotel reservation systems; strong communication and guest service skills; experience in revenue management and occupancy optimization; able to lead a small team; detail-oriented.

Responsibilities

• Manage day-to-day operations of the reservations department.
• Oversee all room bookings, enquiries, and reservation systems.
• Maximise occupancy and revenue through yield management.
• Ensure accurate reservation records and reporting.
• Liaise with Front Office, Sales, and Revenue teams.
• Monitor booking trends and identify business opportunities.
• Deliver exceptional customer service to guests and clients.

Job description

Noel Group (Ireland) is seeking a Reservations Manager in Roscommon to lead the reservations team and optimise room revenue. You will manage bookings, maintain accurate records, and collaborate with Front Office, Sales, and Revenue teams to deliver outstanding guest service from first contact.

The role focuses on effective reservation procedures, revenue growth strategies, and strong communication across departments in a dynamic hospitality environment.