Reservation Manager

Noel Recruitment Incorporated Ltd.; Connacht; On-site; EUR 41,000 - 50,000; Full time

Benefits offered by this job

Career progression

Training programs

Dynamic work environment

Job summary

Noel Group (Ireland) is seeking a Reservations Manager in Roscommon to lead the reservations team and optimise room revenue. You will manage bookings, maintain accurate records, and collaborate with Front Office, Sales, and Revenue teams to deliver outstanding guest service from first contact.

The role focuses on effective reservation procedures, revenue growth strategies, and strong communication across departments in a dynamic hospitality environment.

Qualifications

• Experience in hospitality reservations management; familiar with hotel reservation systems; strong communication and guest service skills; experience in revenue management and occupancy optimization; able to lead a small team; detail-oriented.

Responsibilities

• Manage day-to-day operations of the reservations department.
• Oversee all room bookings, enquiries, and reservation systems.
• Maximise occupancy and revenue through yield management.
• Ensure accurate reservation records and reporting.
• Liaise with Front Office, Sales, and Revenue teams.
• Monitor booking trends and identify business opportunities.
• Deliver exceptional customer service to guests and clients.

Job description

Role: Reservations Manager
Location: Roscommon
Salary: €45,000 per annum

The Noel Group is proud to partner with a prestigious client in the hospitality industry to search for a Reservations Manager in Roscommon.

This role is responsible for managing the reservations department, ensuring accurate bookings, maximising room revenue, and delivering exceptional guest service from the first point of contact. The successful candidate will oversee reservation procedures, support revenue growth strategies, and ensure efficient communication between departments.

Key Responsibilities

• Manage the day-to-day operations of the reservations department.
• Oversee all room bookings, enquiries, and reservation systems.
• Maximise occupancy and revenue through effective yield management.
• Ensure accurate reservation records and reporting.
• Liaise closely with Front Office, Sales, and Revenue teams.
• Monitor booking trends and identify business opportunities.
• Deliver exceptional customer service to guests and clients.

Requirements

• Previous experience as a Reservations Manager, Reservations Supervisor, or similar role.
• Strong knowledge of hotel reservation systems and procedures.
• Excellent communication and customer service skills.
• Experience in revenue management and occupancy optimisation.
• Strong organisational and administrative abilities.
• Ability to manage a team in a fast-paced environment.
• Attention to detail and strong problem-solving skills.

Essential Criteria

• Must have experience in Hospitality
• Must have experience in the same role or be ready to step forward in the career
• Living in Ireland and have the right to work in ROI
• Visa and Relocation packages are not provided.

The Salary & Benefit

• Salary per annum: €45,000
• Opportunities for career progression within the company.
• Access to professional development and training programs.
• A dynamic and supportive working environment.