Renewals & Growth Account Manager | Hybrid

Nutritics

Ireland

Hybrid

EUR 60,000 - 100,000

Full time

3 hours ago
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Benefits offered by this job

25 days annual leave
Work-life balance
Health & wellbeing allowance
Pension contributions
Life Assurance
Competitive salary
Travel insurance
Career growth
Training & development
Supportive team

Job summary

Nutritics is seeking a commercially minded account manager to lead renewals, upsells and cross-sells within our existing client base. This hybrid role will cover customers in Ireland and the UK, offering uncapped earning potential through expanded contracts and price optimisations.

You will own the renewals process, negotiate pricing, apply discretionary increases where appropriate, and collaborate with Customer Success and Sales to drive net revenue retention and growth.

Qualifications

  • Strong negotiation and communication skills with customers.
  • Ability to identify and close upsell/cross-sell opportunities.
  • Analytical mindset with revenue and retention metrics.
  • Self-starter with a target-driven approach.
  • Experience with CRM and Q2C tools is a plus but not required.

Responsibilities

  • Own the renewals process for an assigned book of business, maintaining high retention.
  • Negotiate renewals, pricing, upsell offers and escalations directly with customers.
  • Apply pricing discretion to drive revenue growth where possible.
  • Identify and close upsell/cross-sell opportunities with Success and Sales.
  • Forecast and track renewal performance and renewal revenue.
  • Collaborate with finance and commercial teams to optimise processes.

Skills

Negotiation
Communication
Upsell & cross-sell
Revenue tracking
Customer relationships
CRM
Q2C tools

Tools

CRM
Q2C tools

Job description

Nutritics is seeking a commercially minded account manager to lead renewals, upsells and cross-sells within our existing client base. This hybrid role will cover customers in Ireland and the UK, offering uncapped earning potential through expanded contracts and price optimisations.

You will own the renewals process, negotiate pricing, apply discretionary increases where appropriate, and collaborate with Customer Success and Sales to drive net revenue retention and growth.

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