EMEA Post‑Sale Account Manager — Growth & Renewals

Nerdio, Inc.

Ireland

On-site

EUR 60,000 - 90,000

Full time

3 days ago

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Benefits offered by this job

Base + Commission

Stock options

Health plans

Life & disability plans

Retirement plan

Unlimited PTO

Team culture

International benefits vary

Job summary

Nerdio is seeking a Customer Account Manager in Ireland to own the full post-sale relationship for a corporate book, drive value realization, health, and renewals, and surface expansion opportunities. You will collaborate with cross-functional teams to ensure customer outcomes.

You will partner with Technical Account Managers, Account Executives, and Solutions Engineers to onboard customers quickly, deliver Executive Business Reviews, monitor account health, and help customers realize the

Qualifications

2–4 years in a customer success or account management role within tech.
Experience managing end-to-end accounts including renewals and escalations.
Strong relationship skills with executives and cross-functional teams.

Responsibilities

Own post-sale relationship for Corporate accounts, focused on outcomes, health and renewals.
Lead onboarding and adoption with internal teams to deliver value quickly.
Deliver Executive Business Reviews (EBRs) that align on goals and roadmaps.
Monitor account health using data-driven signals and mitigate risks.
Identify upsell and cross-sell opportunities with the Account Executive.
Lead renewal motion and coordinate expansions with teams.