Remote Selling Partner Support Associate (Ireland)

Amazon; Ireland; Remote; EUR 30,000 - 36,000; Full time

Benefits offered by this job

Private Healthcare Plan

Job summary

Amazon Ireland Support Services Limited is hiring for a home-based Selling Partner Support role in Ireland. You will handle inquiries via phone, email, and chat, research issues, and provide clear solutions to Sellers and Vendors from around the world while adhering to high customer-service standards.

You will join a remote team, collaborate via video and participate in virtual engagement activities, with shifts across a 7-day open-week schedule. Training is required before shifts begin.

Qualifications

• Experience in Customer Service.
• Proficiency in English (C1/C2).
• Familiarity with Windows, Word, Outlook and Excel.

Responsibilities

• Handle incoming inquiries via phone, email, and chat.
• Resolve issues and provide accurate guidance to Selling Partners.
• Document interactions and follow standard operating procedures.
• Collaborate with internal teams to address complex problems.
• Maintain productivity and quality targets in a fast-paced environment.

Skills

Customer service experience

English proficiency

Windows/Office tools

Tools

Windows

Microsoft Word

Outlook

Excel

Job description

Amazon Ireland Support Services Limited is hiring for a home-based Selling Partner Support role in Ireland. You will handle inquiries via phone, email, and chat, research issues, and provide clear solutions to Sellers and Vendors from around the world while adhering to high customer-service standards.

You will join a remote team, collaborate via video and participate in virtual engagement activities, with shifts across a 7-day open-week schedule. Training is required before shifts begin.