Remote Selling Partner Associate - English & German

Amazon Inc.; Ireland; Remote; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Private Healthcare Plan

Job summary

Amazon Ireland Support Services Limited is seeking a Selling Partner Associate (English and German) to assist Sellers and Vendors via phone, email and chat in a remote home-based role.

The position requires handling high-volume inquiries, using multiple software tools, and delivering customer-obsessed service. Training will be provided; shifts include weekends, and start date is 11 January 2027.

Qualifications

• Experience in Customer Service.
• Proficiency in English (C1/C2) and German as per the title.
• Technical skills: Windows, Word, Outlook and Excel.

Responsibilities

• Provide support via phone, email and chat for Selling Partners and Vendors.
• Handle high volumes of inquiries with timely responses.
• Identify customer needs, clarify information and research issues to provide solutions.
• Document interactions according to SOPs and maintain accurate records.
• Collaborate with internal teams to resolve issues and improve processes.

Skills

Customer service

English (C1/C2)

Tools

Windows

Microsoft Word

Outlook

Excel

Job description

Amazon Ireland Support Services Limited is seeking a Selling Partner Associate (English and German) to assist Sellers and Vendors via phone, email and chat in a remote home-based role.

The position requires handling high-volume inquiries, using multiple software tools, and delivering customer-obsessed service. Training will be provided; shifts include weekends, and start date is 11 January 2027.