Remote Travel Support Specialist

Getaway Travel Agency; Cork; Remote; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training and support

Job summary

A travel services company is seeking a Travel Customer Representative to assist clients from booking to return. You will respond to inquiries, resolve issues, and provide booking updates, ensuring exceptional customer service throughout. Ideal candidates will possess strong communication skills, customer service experience, and a passion for travel. This role offers remote work, growth opportunities, and travel perks. Join us in creating unforgettable experiences for our clients by applying today!

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Comfortable with technology and quick to learn booking platforms.
• Organized, dependable, and proactive with high attention to detail.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details.
• Handle concerns or complaints empathetically and effectively.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Attention to detail

Passion for travel

Job description

A travel services company is seeking a Travel Customer Representative to assist clients from booking to return. You will respond to inquiries, resolve issues, and provide booking updates, ensuring exceptional customer service throughout. Ideal candidates will possess strong communication skills, customer service experience, and a passion for travel. This role offers remote work, growth opportunities, and travel perks. Join us in creating unforgettable experiences for our clients by applying today!