Receptionist

Windward Management Ltd; Letterkenny; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Excellent rate of pay

Employee awards & recognition schemes

Employee referral programme

Learning and Development opportunities

Windward & Radisson Groups hotel discs

Complimentary leisure centre usage

Employee Assistance Programme

Digital Wellness Programme

Discounted health care plan

Birthday card and gift

Meals on duty

Social events

Gift for parents of newborn babies

PRSA pension scheme

Job summary

Windward Management's Radisson Blu Hotel, Letterkenny is seeking a friendly Receptionist to greet guests, check in arrivals, and handle payments. You will manage bookings, respond to inquiries, and keep guest records accurate in the system. A calm, customer-focused communicator is essential for our busy reception.

Availability for evenings and weekends is required. We offer competitive pay, recognition schemes, career development, staff discounts across Windward and Radisson Groups, and access

Qualifications

• Excellent customer care skills.
• Experience in a similar hospitality role is an advantage.
• Able to work on own initiative.
• Highly organised with strong attention to detail.
• Excellent communication skills.
• Able to cope well under pressure in a busy environment.
• Flexible and adaptable to business needs.
• Available to work evenings and weekends.

Responsibilities

• Greet and welcome guests as the first point of contact.
• Register guests and process payments.
• Answer queries about hotel facilities and local information.
• Update guest details in the computer system and ensure documentation is complete.
• Take and confirm reservations for guests.
• Manage the reception area and handle high volumes of calls and emails.
• Perform ad-hoc administrative tasks as required.

Skills

Customer service

Hospitality experience

Independence

Organization

Communication

Working under pressure

Flexibility

Evenings and weekends availability

Job description

Receptionist

Join our fantastic team at the Radisson Blu Hotel, Letterkenny with the exciting opportunity of Receptionist

About Us

Radisson Blu Hotel, Letterkenny is one of Donegal’s premier 4-star destinations. Situated just a short stroll from the heart of Letterkenny’s vibrant town centre, the hotel features stylish, contemporary accommodation and exceptional amenities. Guests can enjoy our 17m swimming pool, the fully equipped Health Club, and extensive Conference & Event facilities. Whether you are joining us for a meal in our award-winning TriBeCa Restaurant or relaxing with a drink in the sophisticated Poets’ Corner Bar, we offer a perfect blend of comfort and Irish hospitality.

Role/ Responsibilities

• Greet and welcome our guests to the hotel and act as a first point of contact.

• Register the guests and take payment.

• Answer any queries the guest may have on in house facilities and tourist information.

• Update all guest information in the computer and ensure all documentation is completed, managed and maintained accurately and efficiently.

• Take and confirm reservations for our guests.

• Manage the reception area for the business and handle a high volume of calls and emails.

• Other related ad-hoc administrative tasks where necessary.

About the role

Candidate Requirements:

• Excellent customer care skills.

• Experience in a similar role is an advantage.

• Be able to work on your own initiative.

• Highly organised with excellent attention-to-detail.

• Excellent communication skills.

• Be able to cope well under pressure and comfortable in a busy environment dealing with a range of different tasks.

• Flexible and adaptable to support the business needs with a positive attitude.

• Available to work evenings and weekends

Perks and Benefits of working at Radisson Blu Hotel, Letterkenny

• Excellent rate of pay

• Employee awards & recognition schemes including employee of the month, long service awards, team recognition days and random treat days

• Employee referral programme

• Learning and Development opportunities

• Opportunity to progress within the Windward Group

• Windward & Radisson Groups Hotel discounts

• Complimentary leisure centre usage

• Employee Assistance Programme

• Digital Wellness Programme

• Discounted health care plan

• Birthday card and gift

• Meals on duty

• Social events

• Gift for parents of newborn babies

• PRSA pension scheme

About Windward Management

Radisson Blu Hotel, Letterkenny is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners

Join us today as a Receptionist!

About the company

Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.