Hotel Receptionist – Evenings & Weekends

Windward Management Ltd; Letterkenny; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Excellent rate of pay

Employee awards & recognition schemes

Employee referral programme

Learning and Development opportunities

Windward & Radisson Groups hotel discs

Complimentary leisure centre usage

Employee Assistance Programme

Digital Wellness Programme

Discounted health care plan

Birthday card and gift

Meals on duty

Social events

Gift for parents of newborn babies

PRSA pension scheme

Job summary

Windward Management's Radisson Blu Hotel, Letterkenny is seeking a friendly Receptionist to greet guests, check in arrivals, and handle payments. You will manage bookings, respond to inquiries, and keep guest records accurate in the system. A calm, customer-focused communicator is essential for our busy reception.

Availability for evenings and weekends is required. We offer competitive pay, recognition schemes, career development, staff discounts across Windward and Radisson Groups, and access

Qualifications

• Excellent customer care skills.
• Experience in a similar hospitality role is an advantage.
• Able to work on own initiative.
• Highly organised with strong attention to detail.
• Excellent communication skills.
• Able to cope well under pressure in a busy environment.
• Flexible and adaptable to business needs.
• Available to work evenings and weekends.

Responsibilities

• Greet and welcome guests as the first point of contact.
• Register guests and process payments.
• Answer queries about hotel facilities and local information.
• Update guest details in the computer system and ensure documentation is complete.
• Take and confirm reservations for guests.
• Manage the reception area and handle high volumes of calls and emails.
• Perform ad-hoc administrative tasks as required.

Skills

Customer service

Hospitality experience

Independence

Organization

Communication

Working under pressure

Flexibility

Evenings and weekends availability

Job description

Windward Management's Radisson Blu Hotel, Letterkenny is seeking a friendly Receptionist to greet guests, check in arrivals, and handle payments. You will manage bookings, respond to inquiries, and keep guest records accurate in the system. A calm, customer-focused communicator is essential for our busy reception.

Availability for evenings and weekends is required. We offer competitive pay, recognition schemes, career development, staff discounts across Windward and Radisson Groups, and access