Receptionist

SmartRecruiters, Inc.; Dublin; On-site; EUR 26,000 - 32,000; Part time

Job summary

Aramark Ireland is seeking a professional and enthusiastic front of house individual for a corporate office. The role is a part‑time job share from Thursday to Wednesday, 8:30am to 5:00pm every second week, with responsibility for reception, switchboard, visitor management, and coordinating mail and couriers.

The candidate will provide outstanding customer service, manage visitor access, and ensure a tidy, well‑run reception area in a professional office environment.

Qualifications

• Provide front of house and reception services.
• Handling the clients reception duties with care, commitment and always in a courteous manner.
• Managing and responding to the client’s customer’s requirements to ensure a high level of customer support.
• Anticipate, welcome and announce visitor arrivals.
• Management of visitor access cards in accordance with client policies.
• Operating a switchboard.
• Telephone enquiries (internal & external).
• Distributing calls throughout the building, taking messages if necessary and e-mail relevant individuals without delay.
• Handle couriers and post deliveries and collections.
• Liaise with post room ensuring a co-ordinated approach to incoming and outgoing post management.
• Meeting room booking.
• Keep reception area neat and tidy.
• Check e-mails each morning and react accordingly.
• Maintaining accurate and efficient management information systems.
• Book taxis in line with the client’s policy and procedures.
• Book couriers in line with the client’s policy.
• Ensure all activities are carried out are in accordance with H and S policies.

Responsibilities

• Provide front of house and reception services.
• Handle the client’s reception duties with care and courtesy.
• Respond to client/customer requirements to ensure high-level support.
• Welcome and announce visitor arrivals.
• Manage visitor access cards per policy.
• Operate a switchboard and handle calls.
• Process internal and external telephone enquiries and route messages.
• Coordinate mail, parcels, and couriers.
• Maintain post room coordination for inbound/outbound mail.
• Book meeting rooms as required.
• Keep reception area neat and tidy.
• Check emails each morning and respond appropriately.
• Maintain accurate management information systems.
• Arrange taxis and couriers per policy.
• Ensure compliance with health and safety policies.

Skills

Reception duties

Communication skills

Customer service

Tools

MS Office Suite

Job description

This is a front of house role in a corporate office environment that requires a professional enthusiastic individual with excellent communication skills who is reliable, hardworking, and flexible. This role is a job share role working Thursday to Wednesday, 8.30am to 5.00pm every second week.

Qualifications

• Provide front of house and reception services
• Handling the clients reception duties with care, commitment and always in a courteous manner
• Managing and responding to the client’s customer’s requirements and requests to ensure a high level of customer support
• Anticipate, welcome and announce visitor arrivals
• Management of visitor access cards in accordance with client policies.
• Operating a switchboard
• Telephone enquiries (internal & external)
• Distributing calls throughout the building, taking messages if necessary and e-mail relevant individuals without delay
• Handle couriers and post deliveries and collections
• Liaise with post room ensuring a co-ordinated approach to incoming and outgoing post management.
• Meeting room booking
• Keep reception area neat and tidy
• Check e-mails each morning and react accordingly
• Maintaining accurate and efficient management information systems
• Book taxis in line with the client’s policy and procedures
• Book couriers in line with the client’s policy
• Ensure all activities are carried out are in accordance with H and S policies

Candidates must possess:

• Minimum of 2 years similar experience
• Proficient in MS Office Suite
• Professional oral and written communication skills

Additional Information

About Aramark
Aramark Ireland is a leader in food, facilities, and workplace services, supporting clients across healthcare, education, business, and the public sector. With over 40 years in Ireland and more than 8,000 colleagues across Ireland and Northern Ireland, we are committed to service excellence, innovation, sustainability, and creating meaningful experiences for our clients, colleagues, and communities.

Aramark is committed to creating a diverse and inclusive workplace and welcomes applications from all candidates.