Front Desk & Visitor Experience Coordinator (Job Share)

SmartRecruiters, Inc.; Dublin; On-site; EUR 26,000 - 32,000; Part time

Job summary

Aramark Ireland is seeking a professional and enthusiastic front of house individual for a corporate office. The role is a part‑time job share from Thursday to Wednesday, 8:30am to 5:00pm every second week, with responsibility for reception, switchboard, visitor management, and coordinating mail and couriers.

The candidate will provide outstanding customer service, manage visitor access, and ensure a tidy, well‑run reception area in a professional office environment.

Qualifications

• Provide front of house and reception services.
• Handling the clients reception duties with care, commitment and always in a courteous manner.
• Managing and responding to the client’s customer’s requirements to ensure a high level of customer support.
• Anticipate, welcome and announce visitor arrivals.
• Management of visitor access cards in accordance with client policies.
• Operating a switchboard.
• Telephone enquiries (internal & external).
• Distributing calls throughout the building, taking messages if necessary and e-mail relevant individuals without delay.
• Handle couriers and post deliveries and collections.
• Liaise with post room ensuring a co-ordinated approach to incoming and outgoing post management.
• Meeting room booking.
• Keep reception area neat and tidy.
• Check e-mails each morning and react accordingly.
• Maintaining accurate and efficient management information systems.
• Book taxis in line with the client’s policy and procedures.
• Book couriers in line with the client’s policy.
• Ensure all activities are carried out are in accordance with H and S policies.

Responsibilities

• Provide front of house and reception services.
• Handle the client’s reception duties with care and courtesy.
• Respond to client/customer requirements to ensure high-level support.
• Welcome and announce visitor arrivals.
• Manage visitor access cards per policy.
• Operate a switchboard and handle calls.
• Process internal and external telephone enquiries and route messages.
• Coordinate mail, parcels, and couriers.
• Maintain post room coordination for inbound/outbound mail.
• Book meeting rooms as required.
• Keep reception area neat and tidy.
• Check emails each morning and respond appropriately.
• Maintain accurate management information systems.
• Arrange taxis and couriers per policy.
• Ensure compliance with health and safety policies.

Skills

Reception duties

Communication skills

Customer service

Tools

MS Office Suite

Job description

Aramark Ireland is seeking a professional and enthusiastic front of house individual for a corporate office. The role is a part‑time job share from Thursday to Wednesday, 8:30am to 5:00pm every second week, with responsibility for reception, switchboard, visitor management, and coordinating mail and couriers.

The candidate will provide outstanding customer service, manage visitor access, and ensure a tidy, well‑run reception area in a professional office environment.