Reception & Admin Coordinator - Front of House

OCS; Dublin; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Contributory pension

Annual leave 21–26 days

Birthday leave after 1 year

Staff benefits/discount programme

Employee assistance programme

Training and development opportunities

Free onsite parking

Online doctor consultations

Job summary

OCS UK & Ireland is seeking a receptionist to be the friendly front-of-house for a north Dublin site. You will manage the switchboard, greet visitors, handle mail and courier duties, and support the wider Facilities & Building Services Team with administrative tasks. Training is provided and you will contribute to a professional, welcoming environment.

The role offers benefits such as pension, annual leave, and development opportunities. A positive, team-focused attitude is essential.

Qualifications

• Excellent customer service is essential.
• Strong verbal and written communication skills.
• Good organisational and administration skills; able to prioritise workload.
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Ability to multitask and manage multiple issues simultaneously.
• Problem-solving aptitude is important.
• Flexible attitude and strong team player.
• Facilities & Building Management experience is advantageous.

Responsibilities

• Operate the Switchboard; handle public and internal calls; relay messages.
• Welcome visitors; issue security identification and announce to host.
• Oversee postal, parcel and courier services.
• Book couriers; manage incoming/outgoing consignments.
• Maintain a tidy, welcoming reception area; replenish materials.
• Build positive stakeholder relationships with a customer-focused approach.
• Monitor the facilities mailbox; escalate as needed to facilities department.
• Provide administrative support to the Facilities & Building Services Team.
• Utilise in-house building services systems (training provided).
• Handle general office/administration duties as required.
• Assist with record keeping and document management.
• Manage joiner/leaver processes (training provided).
• Contribute to a coordinated Building Services delivery; support continuous process improvement.

Skills

Customer service

Communication

Organisational skills

Microsoft Office

Multitasking

Problem solving

Team player

Flexible attitude

Tools

Microsoft Office

Job description

OCS UK & Ireland is seeking a receptionist to be the friendly front-of-house for a north Dublin site. You will manage the switchboard, greet visitors, handle mail and courier duties, and support the wider Facilities & Building Services Team with administrative tasks. Training is provided and you will contribute to a professional, welcoming environment.

The role offers benefits such as pension, annual leave, and development opportunities. A positive, team-focused attitude is essential.