Receptionist – Dublin

Cantor Fitzgerald Ireland Ltd; Dublin; Hybrid; EUR 28,000 - 36,000; Full time

Job summary

Cantor Fitzgerald Ireland Ltd is seeking a professional receptionist to be the first point of contact for visitors and callers. You will manage the reception, switchboard, and coordinate meetings to ensure smooth operations.

The role requires excellent communication, strong organizational skills, and proficiency in Microsoft Office. You will support the administration team and help maintain a welcoming, efficient office environment.

Qualifications

• Strong communication and interpersonal skills.
• Highly organized with the ability to manage multiple tasks.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and other office software.
• Ability to work independently and as part of a team.
• Prior experience in a reception or customer-facing role preferred.

Responsibilities

• Greet visitors and manage the reception area.
• Operate a busy switchboard and direct calls to the relevant departments.
• Coordinate meetings and manage the meeting room calendar.
• Book courier and taxi services as required.
• Support with other administrative tasks to ensure office efficiency.
• Maintain a tidy, professional reception area.

Skills

Communication

Organization

Team player

Independent worker

Tools

Microsoft Office

Job description

As the first point of contact for visitors and callers, you will play a crucial role in creating a positive experience for all internal and external stakeholders. Your responsibilities will include managing the reception area, operating a busy switchboard, coordinating meetings, and assisting with other administrative tasks.

Responsibilities

Front of House Duties:

• Greet visitors and ensure they feel welcomed, directing them to the appropriate individual or department.
• Maintain a tidy and professional reception area.

Switchboard Operation:

• Answer all incoming calls in a friendly, timely, and polite manner.
• Redirect calls to the relevant departments and take messages as required.

Customer Service & Queries:

• Handle inquiries efficiently, providing information where possible or forwarding queries to the correct department.
• Ensure a high standard of customer service to internal and external visitors.

Administrative Support:

• Book and coordinate courier and taxi services as required.
• Manage the meeting room calendar, ensuring spaces are booked efficiently.
• Tidy and organize meeting rooms before and after use.

Team Support:

• Assist other members of the administration team when necessary, contributing to overall office efficiency.

Other Duties:

• Perform any ad hoc duties as they arise, supporting the smooth running of the office.

Key Skills & Qualifications:

• Strong communication and interpersonal skills.
• Highly organized with the ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and other office software.
• Ability to work independently and as part of a team.
• Prior experience in a reception or customer-facing role is preferred.