Quality Expert Reviewer (Maghreb) – Dublin On-site

TP; Dublin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Death in service

Annual leave + holidays

Job summary

Teleperformance in Dublin is seeking a Quality Expert Reviewer (Maghreb Speaker) to join our on-site team. The role focuses on content moderation, IDs, and escalation handling, with shifts starting 7am–10pm across Mon–Sun. Training is 8 weeks; contract is full-time permanent (40 hours/week).

Right to work, criminal and credit checks apply. The candidate will review sensitive content, ensure policy compliance, and support client workflows across HERO and DOI areas, with emphasis on regional

Qualifications

• Content Moderation experience is an essential requirement.
• Support the quality review of client workflows including content moderation, ID review and escalations.
• Awareness of political/social context to apply policy decisions in line with abuse standards.

Responsibilities

• Content Moderation - review sensitive content such as violence, hate speech, self-harm, fraud, privacy violations.
• ID Review and Authenticity/Access Flows.
• Escalations and cross-functional collaboration to ensure policy adherence.

Skills

Process Excellence

Collaboration

Communication

Emotional Intelligence

Open-Mindedness

Critical Thinking

Solution Orientation

Entrepreneurship

Job description

Teleperformance in Dublin is seeking a Quality Expert Reviewer (Maghreb Speaker) to join our on-site team. The role focuses on content moderation, IDs, and escalation handling, with shifts starting 7am–10pm across Mon–Sun. Training is 8 weeks; contract is full-time permanent (40 hours/week).

Right to work, criminal and credit checks apply. The candidate will review sensitive content, ensure policy compliance, and support client workflows across HERO and DOI areas, with emphasis on regional