Italian-Speaking Quality Reviewer – Content Moderation (Dublin)

TP; Dublin; On-site; EUR 34,000 - 41,000; Full time

Benefits offered by this job

Healthcare insurance

Death in service

Annual leave 20days + 10 days bank hol

Job summary

Teleperformance seeks a Multi Channel- Quality Expert Reviewer (Italian speaker) for Dublin city centre. The role is office-based with 40-hour weeks and a permanent contract, including 4 weeks of on-site training in Dublin.

Some roles require right to work and background checks; initial training blocks make time off during training unavailable. The role involves content moderation support, ID authenticity checks and escalations, with focus on GRO areas such as HERO and DOI, and requires cultural

Qualifications

• Must be able to evidence previous content moderator experience.

Responsibilities

• Support the quality review of the Client workflows managed by the Clients Global.
• ID review and authenticity/access flows; escalations.
• Operations team focuses on HERO and DOI areas.
• Ensure alignment with clients abuse standard policies and training materials.

Skills

Content Moderation

Quality Review

Job description

Teleperformance seeks a Multi Channel- Quality Expert Reviewer (Italian speaker) for Dublin city centre. The role is office-based with 40-hour weeks and a permanent contract, including 4 weeks of on-site training in Dublin.

Some roles require right to work and background checks; initial training blocks make time off during training unavailable. The role involves content moderation support, ID authenticity checks and escalations, with focus on GRO areas such as HERO and DOI, and requires cultural