Quality Review Expert – Sub-Saharan Africa Moderator

TP; Dublin; On-site; EUR 32,000 - 43,000; Full time

Benefits offered by this job

Healthcare insurance

Death in service

Annual leave 20days + 10 days bankHOL

4% pension

Bonus (non contractual)

Job summary

Teleperformance Ireland is hiring a Multi Channel- Quality Expert Reviewer (Sub-Saharan African speaker) for a full-time, on-site role in Dublin City Centre. You will evidence previous content moderation experience and support client workflows with a focus on safety, accuracy and policy alignment.

Training provided and a permanent contract with benefits. The role is office-based, with shifts 7am–10pm, 40 hours per week, and a commitment to privacy, compliance and high-quality decision making in

Qualifications

• Must have proven content moderator experience.
• Ability to evidence past moderation performance and decision accuracy.
• Strong understanding of safety policies and regional context.

Responsibilities

• Moderate content across topics per client policies.
• Review IDs and authenticity/Access flows; escalate when needed.
• Support GRO focus areas HERO and DOI during quality reviews.

Skills

Content Moderation Experience

Job description

Teleperformance Ireland is hiring a Multi Channel- Quality Expert Reviewer (Sub-Saharan African speaker) for a full-time, on-site role in Dublin City Centre. You will evidence previous content moderation experience and support client workflows with a focus on safety, accuracy and policy alignment.

Training provided and a permanent contract with benefits. The role is office-based, with shifts 7am–10pm, 40 hours per week, and a commitment to privacy, compliance and high-quality decision making in