Dublin-Based Quality Reviewer – Sub-Saharan Africa Speaker

Teleperformance; Dublin; On-site; EUR 34,000 - 41,000; Full time

Benefits offered by this job

Healthcare insurance

Death in service

Annual leave 20days + 10 days bank?hol

4% pension

Bonus (non contractual and applicable)

Job summary

Teleperformance in Dublin city centre is seeking a Multi Channel- Quality Expert Reviewer (Sub-Saharan African speaker) for a full-time, onsite role. You will support quality reviews of client workflows, with training provided on-site for four weeks.

This permanent position requires shifting across 7am–10pm, 40 hours per week, starting dates available now. The role emphasizes content moderation across sensitive topics, ID verification, and escalation handling, with a strong focus on regional

Qualifications

• Must have prior Content Moderator experience.
• Experience with reviewing content under strict policy guidelines.
• Ability to handle sensitive topics with careful judgment.

Responsibilities

• Moderate content according to client policies and guidelines.
• Review ID authenticity and access flows as part of workflow quality checks.
• Escalate issues according to process and timelines.

Skills

Content Moderation

ID Review

Escalations

Job description

Teleperformance in Dublin city centre is seeking a Multi Channel- Quality Expert Reviewer (Sub-Saharan African speaker) for a full-time, onsite role. You will support quality reviews of client workflows, with training provided on-site for four weeks.

This permanent position requires shifting across 7am–10pm, 40 hours per week, starting dates available now. The role emphasizes content moderation across sensitive topics, ID verification, and escalation handling, with a strong focus on regional