PPM Scheduler

Apleona UK; Dublin; Remote; EUR 32,000 - 48,000; Full time

Job summary

Apleona is seeking a PPM Scheduler to join our team at the site based in Dublin 14. You will manage the M&E PPM schedule, maintain client asset data and coordinate planned, reactive and quoted work for mobile teams and contractors.

The role requires excellent communication skills, strong PC skills in Word and Excel, and a full driving license for occasional travel. Working pattern is Monday to Friday, 9am-5pm.

Qualifications

• Experience in a fast-paced service desk environment.
• Knowledge of facilities administration is advantageous.
• Excellent PC skills with Word and Excel.
• Awareness of health and safety practices.
• Full clean driving license for occasional nationwide travel.

Responsibilities

• Manage the M&E PPM schedule in accordance with client SLA and contract hours.
• Maintain client asset lists, PPM reports, and quotations for remedial works.
• Ensure all reports and quotations are checked, approved and issued promptly to the client.
• Coordinate planned, reactive and quoted work tasks for mobile teams and contractors.
• Close off jobs for technicians and sub-contractors.
• Raise purchase orders for PPM/Reactive works and update PO costs on completion.
• General administration: filing, photocopying, scanning, binding, timesheets, quotations and reports.
• Enter information from calls, emails and verbal communication into CAFM or other systems.
• Follow up and reconcile incoming documentation to support closure of open works.
• Collaborate with colleagues to ensure processes reflect efficient methods.
• Maintain filing system for SSC documentation.

Skills

Customer service

Communication

Planning & organising

MS Word & Excel

Health & safety awareness

Tools

CAFM system

MS Office

Job description

The details for the selected vacancy are shown below.

• Advert Title PPM Scheduler
• Advert Text

  We are looking for a PPM Scheduler to join the Apleona team at our site based in Dublin 14.

  Working Pattern: Monday to Friday, 9am-5pm

  Main duties and responsibilities

  • Management of the M&E PPM schedule in accordance with each clients agreed SLA and estimated hours from the contract.
  • Maintaining data base of client asset lists, PPM reports, quotations for remedial works arising from PPM activities
  • Ensure all reports & quotations are checked and approved, and issued to the client in a timely fashion.
  • Coordination and scheduling of planned, reactive & quoted work tasks for the mobile team and specialist contractors
  • Closing off jobs for Technicians and sub-contractors
  • Raising purchase orders for PPM/Reactive works and updating PO costs on completion.
  • General administration work: filing, photocopying, scanning, binding, recording of timesheets, generation of client quotations and reports
  • Ensure all collated appropriate information from incoming calls, emails, mail and verbal communication is correctly and completely entered into the CAFM or appropriate system.
  • Follow up and reconciliation of all incoming documentation and information to support effective closure out of all open / outstanding works
  • Working with colleagues and other departments to ensure all processes and procedures are updated and reflect the most efficient methods
  • General filing of all SSC associated documentation (hard & soft) and management of the filing system to ensure a consistent and tidy system

  Qualifications and experience

  • Experience working in a fast-paced Service Desk role environment is desirable
  • Knowledge of Facilities administration would be a distinct advantage
  • Excellent PC skills and proficiency in Word and Excel is essential
  • Awareness of good health and safety practice
  • Full clean driving license as occasional Nationwide travel is required for this role
  • Good interpersonal and strong communication skills together with the ability to plan, organize and meet deadlines
  • Excellent customer service skills and telephone manners

We look forward to hearing from you!

Ref. 18091