Part-Time Sports Betting & Customer Service Assistant

Boylesports; Dublin; Remote; EUR 17,000 - 22,000; Part time

Job summary

BoyleSports is seeking a part-time Customer Service Assistant in Dublin. You will support the Shop Manager, open/close the shop, handle bets, and deliver exceptional customer service.

You will contribute to smooth daily operations, assist with cash handling, and help grow sales through product knowledge and friendly engagement. The role requires adaptability in a fast-paced retail environment, a strong team spirit, and a commitment to brand standards across in-store and online channels.

Qualifications

• Customer-focused approach with strong interpersonal skills.
• Ability to work with integrity and trust.
• Flexibility to operate across 7 days a week.
• Adaptability to a busy retail environment.
• Excellent numeracy and attention to detail.
• Enthusiastic people person with initiative and teamwork.
• Interest in sporting events and ability to build rapport with customers.
• Ambitious to progress within the company.
• Brand representative with results focus.
• Clear communication and problem-solving abilities.
• Organised, reliable and dependable.
• Proven cash handling experience.

Responsibilities

• Assist Shop Manager with day-to-day shop operations.
• Step up and guide operations in absence of management.
• Open and close the shop and oversee cash procedures.
• Manage and guide shop team and maintain standards.
• Provide outstanding customer experience across channels.
• Promote products and in-store and online offerings.
• Maintain shop presentation and comply with safety and procedures.
• Support social responsibility duties and be a brand ambassador.

Skills

Customer service

Integrity

Flexibility

Adaptability

Numeracy

Communication

Team player

Ambition

Brand promotion

Problem solving

Organization

Cash handling

Enthusiasm for sports

Job description

BoyleSports is seeking a part-time Customer Service Assistant in Dublin. You will support the Shop Manager, open/close the shop, handle bets, and deliver exceptional customer service.

You will contribute to smooth daily operations, assist with cash handling, and help grow sales through product knowledge and friendly engagement. The role requires adaptability in a fast-paced retail environment, a strong team spirit, and a commitment to brand standards across in-store and online channels.