Ops & Fraud Specialist – Lisbon Hub

FH Collective Academy; Limerick; On-site; EUR 21,944 - 22,459; Full time

Benefits offered by this job

Private health and dental insurance

22 paid vacation days yearly

Flight reimbursement for relocators

Compensated professional training

Job summary

A leading UK-based digital bank is seeking an Operations Customer Expert for its Lisbon Hub to manage high-stakes operations including fraud, disputes, and complaints. The role comes with a competitive salary structure and a range of benefits including private health and dental insurance from day one, 22 paid vacation days per year, and reimbursement for flights for those relocating. Starting on March 16, this opportunity is perfect for banking professionals ready for a high-growth fintech environment.

Qualifications

• At least 1 year of experience in Banking, Financial Services, or Insurance, based in Ireland or serving the Irish market.
• C1/C2 level proficiency in English.
• EU Citizenship or valid Portuguese residence/work permit.

Responsibilities

• Manage high-stakes operations including fraud, disputes, and complaints in a fintech environment.

Skills

Experience in Banking, Financial Services, or Insurance

C1/C2 level proficiency in English

Job description

A leading UK-based digital bank is seeking an Operations Customer Expert for its Lisbon Hub to manage high-stakes operations including fraud, disputes, and complaints. The role comes with a competitive salary structure and a range of benefits including private health and dental insurance from day one, 22 paid vacation days per year, and reimbursement for flights for those relocating. Starting on March 16, this opportunity is perfect for banking professionals ready for a high-growth fintech environment.