Operations Administator

APCOA PARKING UK; Dublin; Hybrid; EUR 30,000 - 32,000; Full time

Benefits offered by this job

Annual leave

Bank holidays

Pension scheme

Training & development

Job summary

APCOA Parking UK in Dublin 12 is seeking an Operations Administrator to support office operations, reporting to the Head Office. This 40-hour week role runs Monday to Friday at Parkwest Business Park, Dublin 12, offering a busy, collaborative environment.

You will handle new recruit ID issuance, monitor team performance, manage communications, and assist with reports and presentations. Applicants should have admin experience, strong MS Office skills, and keen attention to detail.

Qualifications

• Proven experience as an Administrator or in a similar role.
• Proficient in MS Office (Word, Excel, Outlook) and familiar with basic IT troubleshooting.
• Excellent organisational and multitasking abilities with strong attention to detail.
• Strong verbal and written communication skills, essential for effective collaboration.

Responsibilities

• Handle customer appeals, dealing with the wider team, customers and third parties.
• Manage the issuance of Identification cards (ID's) of new recruits
• Monitor quality of team performance, providing feedback, team updates and preparing files and reports on performance.
• Answer and direct phone calls, emails, and other inquiries, serving as the communication liaison for our office.
• Working with the various internal systems and updating systems where required.
• Assist in the preparation of reports, documents, and presentations.

Skills

Admin experience

Organisational skills

Communication skills

Tools

MS Office

Job description

The Role

Operations Administrator - 40 Hrs per week (Monday to Friday)

Location: Parkwest Business Park, Dublin 12

Are you a detail-oriented person with a passion for keeping things running smoothly?

We're on the lookout for an Operations Administrator to join our Head Office team and be the heartbeat of our office operations. If you thrive in a busy fast-paced environment, love interacting with the operations wider team, overseeing quality of workmanship and have an eye for detail, this role is tailor-made for you!

Your Responsibilities:

• Handle customer appeals, dealing with the wider team, customers and third parties.
• Manage the issuance of Identification cards (ID's) of new recruits
• Monitor quality of team performance, providing feedback, team updates and preparing files and reports on performance.
• Answer and direct phone calls, emails, and other inquiries, serving as the communication liaison for our office.
• Working with the various internal systems and updating systems where required.
• Assist in the preparation of reports, documents, and presentations.

Your Qualifications:

• Proven experience as an Administrator or in a similar role.
• Proficient in MS Office (Word, Excel, Outlook) and familiar with basic IT troubleshooting.
• Excellent organisational and multitasking abilities with strong attention to detail.
• Strong verbal and written communication skills, essential for effective collaboration.

What we can offer you:

At APCOA your expertise is valued, and we recognise your dedication with a competitive salary that reflects your skills and contributions.

• €14.50 per hour
• Hours: 40 Per Week
• Annual Leave: 20 Days per annum plus 10 Bank Holidays.
• Training and Development: Elevate your skills through ongoing training opportunities, ensuring you stay ahead in your field.
• Pension Scheme: Plan for the future with our comprehensive pension scheme, providing financial security as you embark on your career journey.

Why You'll Love Working With Us

Join a team that values innovation and welcomes fresh ideas. Your creativity and problem-solving skills will be integral to our success. Be part of a collaborative and supportive workplace where your contributions are acknowledged, and your growth is nurtured. We believe in investing in our team members. As our Operations Administrator, you'll have access to training and development opportunities to propel your career forward.

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work