Night Concierge & Security Porter

Inishowen Gateway Hotel; Buncrana; On-site; EUR 17,000 - 22,000; Part time

Job summary

The Inishowen Gateway Hotel in Buncrana, County Donegal, invites applications for a part-time Night Porter. This on-site role supports hotel operations during night hours, monitoring entrances, responding to guest requests and maintaining a calm, safe environment across public areas.

Responsibilities include securing doors, handling late check-ins, assisting guests with luggage, conducting regular patrols, and logging incidents.

Qualifications

• Strong communication and customer service skills to interact with guests and colleagues.
• Experience acting as a gatekeeper or in a similar security/front-of-house role with access control.
• Training in hospitality, security, or customer service, or willingness to undertake on-the-job training.
• Ability to stay alert and reliable during night shifts with good attention to detail.
• Basic IT skills for using hotel systems and completing logs/reports.
• Previous experience in hotels or hospitality is an advantage.

Responsibilities

• Monitor entrances and exits during night hours and ensure a calm, safe environment.
• Respond to guest requests and assist with directions or luggage as needed.
• Secure doors and facilities and report any maintenance or security issues.
• Manage late check-ins and early departures in a courteous manner.
• Conduct regular patrols and coordinate with other night staff on incidents.
• Maintain cleanliness in public areas and represent the hotel professionally.

Skills

Communication

Gatekeeper experience

Night shift reliability

IT skills

Hotel/hospitality experience

Attention to detail

Education

Hospitality/security/customer service training

Tools

Hotel systems

Job description

The Inishowen Gateway Hotel in Buncrana, County Donegal, invites applications for a part-time Night Porter. This on-site role supports hotel operations during night hours, monitoring entrances, responding to guest requests and maintaining a calm, safe environment across public areas.

Responsibilities include securing doors, handling late check-ins, assisting guests with luggage, conducting regular patrols, and logging incidents.