Night Concierge & Guest Services Leader

Hyatt Centric The Liberties Dublin; Dublin; On-site; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Meals provided on duty

Uniform

Access to Hyatt learning platform

Career progression opportunities

Employee discounts

Hyatt hotel discounts for family and朋友

Ongoing training and development

Health and wellbeing initiatives

Staff recognition programmes

Regular employee events

Job summary

Hyatt Centric The Liberties Dublin is seeking a Night Porter to ensure smooth hotel operations from 11pm to 7:30am. You will man the switchboard, assist with reception duties, prepare and set function/meeting rooms, and address guest needs with a professional hospitality approach.

Responsibilities include security and fire checks, general cleaning, and adherence to Health & Safety procedures. Competitive salary, meals on duty, uniform, and access to Hyatt learning programs are provided.

Qualifications

• Should be motivated team player with excellent organisational and people management skills.
• Possess good communication and interpersonal skills.
• Ensure customer service and hospitality levels are kept to an exceptional level.
• Excellent planning and organisational skills.

Responsibilities

• To ensure the Switchboard is manned at all times.
• To carry out occasional Reception duties, check-in/check-out as directed by Reception.
• To prepare and set all function and meeting rooms.
• To look after guests’ needs as directed by Reception.
• To keep toilets and cloakrooms clean and tidy at all times.
• To perform cleaning duties as directed by Duty Manager / Night Manager.
• To perform security and fire checks at regular intervals.
• To operate machinery and care for it per Health and Safety procedures.
• To communicate hotel services to guests and uphold customer relations policy.
• To maintain high personal hygiene and wear the uniform and name badge.
• To ensure health and safety of all on the premises.
• To carry out fire and accident drills.
• To observe safety rules and report incidents.
• To ensure materials/equipment are not left hazardous.
• To report incidents and take action where possible.
• Any other duties as directed by Management

Skills

Team player

Organisational skills

Communication skills

Planning skills

Job description

Hyatt Centric The Liberties Dublin is seeking a Night Porter to ensure smooth hotel operations from 11pm to 7:30am. You will man the switchboard, assist with reception duties, prepare and set function/meeting rooms, and address guest needs with a professional hospitality approach.

Responsibilities include security and fire checks, general cleaning, and adherence to Health & Safety procedures. Competitive salary, meals on duty, uniform, and access to Hyatt learning programs are provided.