Night Concierge & Guest Services (On-site)

Hyatt Centric; Dublin; On-site; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Meals provided on duty

Uniform

Access to Hyatt learning platform

Career progression opportunities

Employee discounts across Hodson Bay/"

World-wide Hyatt discounts

Job summary

Hyatt Centric Dublin invites applications for a Night Porter role. Based on Dean Street, The Liberties, this on-site position covers late-night to early-morning shifts with switchboard, occasional reception, room setup, guest assistance, and safety duties.

The role emphasises teamwork, hospitality excellence, and strict adherence to health and safety procedures. Hyatt offers meals, uniform, learning access, progression opportunities, and staff discounts.

Qualifications

• Must be a motivated team player with excellent organisational and people management skills.
• Good communication and interpersonal skills.
• Maintain high customer service and hospitality standards.
• Excellent planning and organisational abilities.

Responsibilities

• To ensure the smooth running of the Hotel between the hours of 11pm and 7.30am.
• Switchboard manned at all times and occasional Reception duties (check-in/check-out).
• Prepare and set up all function and meeting rooms.
• Look after guests' needs as directed by Reception.
• Keep toilets and cloakrooms clean and tidy.
• Carry out cleaning duties as directed by Duty Manager / Night Manager.
• Perform security and fire checks at regular intervals.
• Operate machinery and ensure health and safety procedures.
• Communicate Hyatt services to guests and uphold customer relations policy.
• Maintain personal hygiene and proper uniform.
• Report incidents and hazards; take action where possible.
• Other duties as directed by Management.

Skills

Team player

Communication

Interpersonal skills

Planning & organisation

Job description

Hyatt Centric Dublin invites applications for a Night Porter role. Based on Dean Street, The Liberties, this on-site position covers late-night to early-morning shifts with switchboard, occasional reception, room setup, guest assistance, and safety duties.

The role emphasises teamwork, hospitality excellence, and strict adherence to health and safety procedures. Hyatt offers meals, uniform, learning access, progression opportunities, and staff discounts.