Night Concierge & Guest Safety (Hotel)

Killashee Hotel; Naas; On-site; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Free On-Site Parking

Meals Provided on Duty

Health & Wellbeing Support

Employee Referral Programme

Professional Growth & Development

Job summary

Killashee Hotel is seeking a Night Porter to welcome guests during the night shift, manage late arrivals, and keep public areas clean and safe. You’ll handle wake-up calls, luggage, and basic room service while supporting night audits and administrative tasks.

The role requires good communication, basic computer skills, and flexibility to work 11:00 PM–7:00 AM, seven days a week. Experience in hospitality is preferred.

Qualifications

• Previous experience in a similar role or in customer service (hotel experience preferred).
• Excellent communication and interpersonal skills.
• Basic computer literacy (knowledge of Opera Cloud is an advantage).
• Flexible with working hours between 11:00 PM - 7:00 AM, Monday to Sunday

Responsibilities

• Greet and assist guests with check-ins, check-outs, and any requests during the night shift.
• Handle late arrivals and early departures efficiently and courteously.
• Ensure hotel entrances, lobby, corridors, and public areas are clean, tidy, and presentable at all times.
• Conduct regular security and safety checks of the hotel premises, reporting any issues or incidents to management.
• Respond promptly to guest inquiries, complaints, or emergencies.
• Prepare and deliver room service orders or refreshments as required.
• Assist with luggage handling, wake-up calls, and taxi or transport arrangements.
• Complete night audit tasks or assist the night auditor with reports and administrative duties.
• Assist with conference and function set ups

Skills

Customer service

Communication

Computer literacy

Tools

Opera Cloud

Job description

Killashee Hotel is seeking a Night Porter to welcome guests during the night shift, manage late arrivals, and keep public areas clean and safe. You’ll handle wake-up calls, luggage, and basic room service while supporting night audits and administrative tasks.

The role requires good communication, basic computer skills, and flexibility to work 11:00 PM–7:00 AM, seven days a week. Experience in hospitality is preferred.