Night Concierge & Guest Services Associate

Windward Management Ltd; Dunboyne; Remote; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Meal on duty

Staff discounts

Complimentary car-parking

Employee Assistance Programme

Digital Wellness Programme

Competitive salary & hourly rates

Team awards & recognition

Job summary

Dunboyne Castle Hotel & Spa, managed by Windward Management, is seeking a Night Porter to deliver exceptional guest service and support overnight operations. The role involves night porter duties, guest check-ins/outs, security checks, and maintaining a welcoming lobby environment.

The ideal candidate has at least 1 year in customer service, is available for night shifts through weekdays, weekends and holidays, and can work five days per week.

Qualifications

• Minimum of 1 year experience in a customer service role.
• Must be available to work shifts through the night during the week, weekends and public holidays.
• Must be able to work five days per week.

Responsibilities

• Complete duties as requested by the Night Manager.
• Complete night porter duties.
• Check-ins & check-outs following hotel procedures.
• Ensure security checks are completed nightly.
• Provide a helpful, professional image and assist guests promptly.
• Handle room service calls quickly and efficiently.
• Maintain lobby and main hotel entrance appearance.
• Light cleaning of hotel entrance and surrounding areas.

Skills

Customer service

Night shift availability

Shift flexibility

Job description

Dunboyne Castle Hotel & Spa, managed by Windward Management, is seeking a Night Porter to deliver exceptional guest service and support overnight operations. The role involves night porter duties, guest check-ins/outs, security checks, and maintaining a welcoming lobby environment.

The ideal candidate has at least 1 year in customer service, is available for night shifts through weekdays, weekends and holidays, and can work five days per week.