Multilingual Customer Success & Solutions Advisor

Xenon arc; Dublin; Hybrid; EUR 32,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Private pension w/ 4% match

Death in service

Income protection

Job summary

Xenon arc in Dublin, Ireland is seeking a customer-focused specialist to develop our next customer sales campaigns, drive revenue, and convert new business opportunities. You will work directly with our clients’ most interesting and demanding customers; helping us better understand their needs, develop product forecast models, and deliver a strong overall customer experience.

You will report to the Customer Service Manager and collaborate with internal teams to ensure orders are entered and

Qualifications

• Multilingual with Italian and Spanish language skills.
• Strong team player with customer-centric focus.
• Analytical and problem-solving abilities.
• Strong verbal and written communication skills.
• Experience in customer management.

Responsibilities

• Act as the interface between customers and business value chain partners to deliver exceptional service and profitability.
• Execute order entry and fulfillment processes for priority accounts.
• Maintain knowledge of products and services offered.
• Coordinate activity at assigned customer accounts and address issues promptly.
• Strengthen customer relationships and gather market intelligence.

Skills

Multilingual (Italian, Spanish)

Team player

Analytical thinking

Communication (verbal & written)

Customer management

Tools

CRM software

Job description

Xenon arc in Dublin, Ireland is seeking a customer-focused specialist to develop our next customer sales campaigns, drive revenue, and convert new business opportunities. You will work directly with our clients’ most interesting and demanding customers; helping us better understand their needs, develop product forecast models, and deliver a strong overall customer experience.

You will report to the Customer Service Manager and collaborate with internal teams to ensure orders are entered and