Mid-Market AI SaaS Account Executive

Intercom; Dublin; On-site; EUR 90,000 - 120,000; Full time

Job summary

Fin, now part of Salesforce, is on a mission to help businesses deliver perfect customer experiences through AI-driven customer agents. As a MidMarket Account Executive, you’ll own growth across a dynamic territory, winning new logos and growing a portfolio of existing customers to realize the full power of Fin.

You’ll operate in a fast-paced, high-velocity environment with strategic, technical conversations and hands-on deal execution.

Qualifications

• 4+ years in a quota-carrying closing role selling SaaS or DBaaS.
• Business-level fluency in German.
• Experience winning new business and managing a book of existing customers through retention, renewals and expansion.
• Experience, passion and success in outbound prospecting.
• Proven success navigating procurement, complex renewals and senior decision makers.
• Experience selling products with technical complexity or thorough implementation.
• AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value.
• Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities.

Responsibilities

• Lead the growth and adoption of Fin across your MidMarket territory, with both new prospects and existing customers.
• Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach.
• Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty.
• Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact.
• Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion.
• Manage a high volume of deals, including complex six-figure opportunities across new and existing business.
• Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them.
• Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline.
• Track and communicate the metrics behind your growth, including retention, adoption and platform expansion.
• Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts.
• Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment.
• Stay at the cutting edge of AI using the best internal tooling and enablement in the market.
• Raise the bar for the team by mentoring peers and sharing winning plays.

Skills

Quota carrying selling SaaS/DBaaS

German language

Outreach prospecting

Closing deals

Stakeholder management

Job description

Fin, now part of Salesforce, is on a mission to help businesses deliver perfect customer experiences through AI-driven customer agents. As a MidMarket Account Executive, you’ll own growth across a dynamic territory, winning new logos and growing a portfolio of existing customers to realize the full power of Fin.

You’ll operate in a fast-paced, high-velocity environment with strategic, technical conversations and hands-on deal execution.