Account Executive, Commercial (German)

Intercom; Dublin; On-site; EUR 60,000 - 90,000; Full time

Job summary

Intercom is hiring a Commercial/Small Business Account Executive to lead growth across your territory, owning both new logos and expanding a portfolio of existing customers.

You will sell Fin AI agents to fast-growing businesses rethinking customer experience, joining a fast, ambitious sales organization in a rapidly evolving AI space.

This frontline role sits at the intersection of AI, CRM and customer success, offering a dynamic path for trailblazers who thrive in a high-velocity environment.

Qualifications

• Experience in selling to small business or commercial segments.
• Proven ability to win new logos and grow existing customer portfolios.
• Strong communication and negotiation skills.

Responsibilities

• Own territory: win new logos and expand existing customer base.
• Present AI-driven Fin agents and articulate value to buyers.
• Collaborate with cross-functional teams to close deals.

Skills

Sales experience

Account management

Business development

Job description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity?

As a Commercial/Small Business Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting.

This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the con