Membership & Operations Manager (Hybrid)

HireHive; Dublin; Hybrid; EUR 42,000 - 54,000; Full time

Job summary

Irish Sailing is seeking an Office Manager to support its operations and systems. Reporting to the CEO, you will coordinate HR, finance and communications, ensure smooth administration, and enhance the working environment for staff, members and clubs.

You will manage direct reports, oversee office facilities, coordinate governance and risk activities, and drive continuous improvement across processes while upholding the organisation's values and delivering a professional member experience.

Qualifications

• Experience managing operations, systems, and competing priorities.
• Strong IT proficiency.
• Excellent written and verbal communication skills.
• Proven ability to meet deadlines in a busy environment.
• Ability to work collaboratively within a team.
• Demonstrated understanding of governance and compliance.
• Experience in or passion for sports, physical activity and inclusion an advantage.

Responsibilities

• Own and continuously improve core administrative and operational processes.
• Ensure effective systems, procedures and workflows in HR, Finance and Communications across the organisation.
• Monitor operational effectiveness and identify opportunities for improvement.
• Manage and support direct reports.
• Maintain HR processes including recruitment and annual reviews.
• Coordinate volunteer and staff meetings, internal communications, training and development.
• Oversee office environments, facilities, equipment and IT infrastructure.
• Maintain organisational registers - policies, contracts, assets and records.
• Coordinate insurance renewals and claims.
• Support governance and compliance requirements.
• Oversee administrative and service processes relating to membership, certification and licensing.
• Ensure members, clubs and affiliated organisations receive a professional and responsive service.
• Coordinate annual strategy reviews, operational planning and resource planning.
• Administer grant applications and reporting to Sport Ireland and World Sailing.
• Report on operational effectiveness and performance against strategic levers and KPIs.
• Provide operational support to the CEO and wider team.
• Lead or coordinate organisational projects as required.

Skills

Operations management

IT proficiency

Communication skills

Deadline management

Team collaboration

Governance & compliance

Sports interest

Job description

Irish Sailing is seeking an Office Manager to support its operations and systems. Reporting to the CEO, you will coordinate HR, finance and communications, ensure smooth administration, and enhance the working environment for staff, members and clubs.

You will manage direct reports, oversee office facilities, coordinate governance and risk activities, and drive continuous improvement across processes while upholding the organisation's values and delivering a professional member experience.