Luxury Gate & Doorman - Warm Welcomes & Luggage Help

The Red Carnation Hotel Collection; Cong; On-site; EUR 12,000 - 18,000; Part time

Benefits offered by this job

Learning opportunities

Paid parental leave

Food & beverage discounts

Staff accommodation discounts

Volunteer days

Employee assistance programme

Hotel-based employee events

Free meals on duty

Uniform and dry-cleaning

Job summary

The Red Carnation Hotel Collection is seeking a professional and welcoming Gate and Doorman to join our team at Ashford Castle. As the first point of contact for guests, you will help deliver an exceptional first impression, manage arrivals and departures, and safeguard guest privacy during estate access.

The role requires a positive attitude, hospitality experience in a luxury setting, and the ability to assist guests with luggage and inquiries while maintaining a premium guest experience.

Qualifications

• Positive and welcoming attitude with excellent communication skills.
• Previous experience in a similar role within a luxury hotel or hospitality setting.
• Ability to handle luggage and assist guests efficiently and professionally.

Responsibilities

• Warmly welcome guests and assist with luggage handling upon arrival and departure.
• Provide courteous and efficient assistance at the entrance, opening doors and guiding guests.
• Offer helpful and knowledgeable advice about Ireland's attractions, transport, and local amenities.
• Answering general guest queries and ensuring the lobby and front area of the hotel is presentable and clean at all times.
• Keeping the estate private for our residents, and interacting with the locals of the area.

Skills

Communication skills

Luggage handling

Hospitality experience

Job description

The Red Carnation Hotel Collection is seeking a professional and welcoming Gate and Doorman to join our team at Ashford Castle. As the first point of contact for guests, you will help deliver an exceptional first impression, manage arrivals and departures, and safeguard guest privacy during estate access.

The role requires a positive attitude, hospitality experience in a luxury setting, and the ability to assist guests with luggage and inquiries while maintaining a premium guest experience.