Evening Turndown Attendant (6pm - 10pm)

Ashford Castle; Cong; On-site; EUR 25,000 - 30,000; Part time

Benefits offered by this job

Professional training and development opportunities

Discounted accommodation across the Red Carnation Hotel Collection

Employee recognition events

Discounted rates with local businesses

Heavily subsidised accommodation (subject to availability)

Free meals on duty

Complimentary dry cleaning of business attire

Friend and family referral bonus scheme

Two paid volunteering days each year

Holiday allowance increasing with service, up to 25 days

Hotel-based recognition incentives

Free access to the Employee Assistance Programme

Job summary

The Twelve Apostles Hotel & Spa is seeking an Evening Turndown Attendant to join the accommodation team in Cong, County Mayo. This role is pivotal in providing an exceptional evening experience for guests. Responsibilities include delivering evening turndown service, replenishing amenities, and maintaining room standards in accordance with Forbes Five-Star expectations. Ideal candidates will have prior experience in luxury hotels and possess strong communication skills. The position offers various benefits including professional training, employee recognition events, and substantial holiday allowance.

Qualifications

• Previous experience in a similar role within a five-star or luxury hotel environment is desirable.
• A friendly, polite, and professional manner is essential.
• Flexibility to work evenings, weekends, and holidays is required.

Responsibilities

• Deliver high-quality evening turndown service to guest bedrooms.
• Replenish guest amenities and ensure rooms are perfectly presented for the evening.
• Create a welcoming, calm, and luxurious atmosphere for guests.

Skills

Attention to detail

Excellent communication skills

Organisational skills

Team player

Job description

Evening Turndown Attendant – Luxury Hotel

We are currently recruiting an attentive and service-driven Evening Turndown Attendant to join the accommodation team at Ashford Castle. This role is key to delivering a warm, refined evening experience for our guests, providing turndown service, replenishing amenities, and creating a calm and inviting atmosphere to ensure the perfect night’s rest.

All duties are carried out in line with Forbes Five-Star standards and The Red Carnation Hotels standards.

Location: Cong, County Mayo, Ireland.

Employment type: Casual.

Working hours: 6:00pm – 10:00pm.

Working pattern: 5 days over 7 days (including weekends and holidays).

What’s in It for You

• Professional, award-winning training and development opportunities.
• Discounted accommodation across the Red Carnation Hotel Collection.
• Employee recognition events.
• Discounted rates with local businesses and third-party service providers.
• Heavily subsidised accommodation (subject to availability).
• Free meals on duty.
• Complimentary dry cleaning of business attire.
• Friend and family referral bonus scheme.
• Two paid volunteering days each year.
• Holiday allowance increasing with service, up to 25 days.
• Hotel-based recognition incentives.
• Free access to the Employee Assistance Programme.

Who Are We?

Joining Ashford Castle means becoming part of a legendary 800-year-old estate and a proud member of the Red Carnation Hotel Collection. Once home to the Guinness family, Ashford Castle is widely recognised as one of Ireland’s most prestigious luxury destinations, offering exceptional hospitality, fine dining, estate activities, and a world-class spa.

Ashford Castle has been voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure and proudly holds Forbes Five-Star status, retained in 2024.

Key Responsibilities

• Deliver high-quality evening turndown service to guest bedrooms.
• Replenish guest amenities and ensure rooms are perfectly presented for the evening.
• Create a welcoming, calm, and luxurious atmosphere for guests.
• Maintain cleanliness and presentation standards in line with Forbes Five-Star expectations.
• Work collaboratively with the housekeeping team to ensure seamless service.

What We Are Looking For

• Previous experience in a similar role within a five-star or luxury hotel environment is desirable.
• A friendly, polite, and professional manner.
• Strong attention to detail and organisational skills.
• Excellent communication skills and a positive attitude.
• Flexibility to work evenings, weekends, and holidays.
• A team player with a genuine passion for delivering exceptional guest service.
• Legal eligibility to work in Ireland.

Join us in this wonderful opportunity to be part of something truly special.

Red Carnation Hotels is an Equal Opportunities Employer. The successful candidate must be legally eligible to work in Ireland. Right to Work documentation will be securely verified as part of the recruitment process.