Gate and Door Person

The Red Carnation Hotel Collection; Cong; On-site; EUR 12,000 - 18,000; Part time

Benefits offered by this job

Learning opportunities

Paid parental leave

Food & beverage discounts

Staff accommodation discounts

Volunteer days

Employee assistance programme

Hotel-based employee events

Free meals on duty

Uniform and dry-cleaning

Job summary

The Red Carnation Hotel Collection is seeking a professional and welcoming Gate and Doorman to join our team at Ashford Castle. As the first point of contact for guests, you will help deliver an exceptional first impression, manage arrivals and departures, and safeguard guest privacy during estate access.

The role requires a positive attitude, hospitality experience in a luxury setting, and the ability to assist guests with luggage and inquiries while maintaining a premium guest experience.

Qualifications

• Positive and welcoming attitude with excellent communication skills.
• Previous experience in a similar role within a luxury hotel or hospitality setting.
• Ability to handle luggage and assist guests efficiently and professionally.

Responsibilities

• Warmly welcome guests and assist with luggage handling upon arrival and departure.
• Provide courteous and efficient assistance at the entrance, opening doors and guiding guests.
• Offer helpful and knowledgeable advice about Ireland's attractions, transport, and local amenities.
• Answering general guest queries and ensuring the lobby and front area of the hotel is presentable and clean at all times.
• Keeping the estate private for our residents, and interacting with the locals of the area.

Skills

Communication skills

Luggage handling

Hospitality experience

Job description

Gate and Doorman - Luxury 5-star hotel

What's in it for you?

• Professional, award winning learning and development opportunities from day one.
• Enhanced paid maternity leave & paternity leave.
• 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
• Discounted accommodation rates at Red Carnation Hotels worldwide.
• Two paid volunteering days each year, because we care about our community.
• Access to immediate Employee Assistance Programme, because we care about our employees.
• Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
• Social and team building events per hotel.
• Free meals on duty.
• Complimentary uniform and dry-cleaning services.
• Discounted rates with local businesses and third-party service providers.
• Heavily subsidised accommodation (subject to availability).
• Friend and family referral bonus scheme.
• Holiday allowance increasing with service, up to 25 days.

We are seeking a professional and welcoming Gate and Doorman to join our team. As the first point of contact for our guests, you will play a key role in delivering an exceptional first impression and ensuring a seamless arrival and departure experience, as well as the privacy of the estate. This position reports directly to the Estate Manager.

Location: Ashford Castle

Employment type: Part-Time

Working pattern: This varies - up to 5 days per week, typically would be 3 days per week

Key Responsibilities of a Gate and Doorman:

• Warmly welcome guests and assist with luggage handling upon arrival and departure.
• Provide courteous and efficient assistance at the entrance, opening doors and guiding guests.
• Offer helpful and knowledgeable advice about Irelands attractions, transport, and local amenities.
• Answering general guest queries and ensuring the lobby and front area of the hotel is presentable and clean at all times.
• Keeping the estate private for our residents, and interacting with the locals of the area.

What are we looking for?

• A positive and welcoming attitude with excellent communication skills.
• Previous experience in a similar role within a luxury hotel or hospitality setting.
• Ability to handle luggage and assist guests efficiently and professionally.

Join us in this incredible opportunity.

Red Carnation Hotels is an Equal Opportunities Employer. The successful candidate must be legally eligible to work in Ireland. Right to Work documentation will be securely verified as part of the recruitment process.

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